Company Profile

    Company overview

    Industry

    Logistics, Freight & Delivery Services

    Company size

    1,001-5,000

    Primary location

    RedQ, AirAsia Headquarters, Jalan Pekeliling 5, Kuala Lumpur International Airport (KLIA2), 64000 Sepang, Selangor
    Ground Team Red Sdn Bhd (GTR) is a joint venture between AirAsia Berhad, Asia’s leading low-cost carrier, and SATS Ltd, Asia’s leading provider of Gateway Services and Food Solutions, with the ambition to expand into ASEAN regions.GTR supplies ground handling services including guest, ramp and baggage services in KLIA 2 and cargo warehouse as well as 18 other airports across Malaysia. Currenly we are providing services to AirAsia Airlines and third party airlines, with the highest flight frequency up to ~450 flights daily.

    Jobs at Ground Team Red Sdn Bhd

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    at Ground Team Red Sdn Bhd
    Selangor
    Develop and implement effective commercial strategies to maximise revenue and profitability across our product and service offerings
    Develop and implement effective commercial strategies to maximise revenue and profitability across our product and service offerings
    classification: Hospitality & TourismHospitality & Tourism
    25d ago
    25d ago

    Gallery photos

    Reviews overview

    4.144 ratings in total
    5
    27
    4
    5
    3
    5
    2
    2
    1
    5
    89%
    Rate salary as high or average
    70%
    Employees recommend this employer to friends

    What’s it like working at Ground Team Red Sdn Bhd?

    AI summary of recent reviews

    Ground Team Red Sdn Bhd offers numerous advantages to its employees, including comprehensive benefits such as flight discounts and medical coverage. The company maintains a positive work culture with supportive leadership and provides excellent opportunities for growth and learning. The environment promotes teamwork and equal treatment of all staff members, creating a family-like atmosphere.

    Working at the company does present certain challenges, including irregular shift patterns and early morning starts. The fast-paced nature of airport operations requires quick adaptation and careful attention to safety procedures. Staff must also demonstrate resilience in managing challenging customer situations, particularly during flight disruptions, while maintaining high standards of service delivery.

    Recent reviews

    5.0
    Ramp and Baggage Handler
    Aug 2025
    Wangsa Maju Kuala Lumpur-1 to 0 years in the role, current employee
    Mix of positive and negative experiences
    The good thingsProvides support services to ensure smooth air-port operations, particularly on the aircraft ramp area
    The challengesIt could be a dislike of the work itself, or a specific issue with the service
    3.0
    Customer Service Representative
    Aug 2025
    Sepang SelangorLess than 1 year in the role, former employee
    Suasana kerja yang okay, tapi banyak pekerja atasan yang bermuka2, tidak menerima pendapat daripada pekerja bawahan. Dan jika ada orang atasan yang tidak menyukai pekerja tersebut, mereka akan paksa berhenti kerja dengan alasan yang tidak munasabah.
    The good thingsDapat tiket murah daripada AirAsia, that all. (tapi ada term n condition, priority for real customer to fly 1st then you) Yang lain duka lebih banyak daripada suka.
    The challengesManagement yang tidak teratur, terutama pada pembahagian kerja. Kerja yang tidak selaras dengan gaji.
    4.0
    Cargo Handler
    Jun 2024
    Kuala Lumpur International Airport SelangorLess than 1 year in the role, former employee
    Great place to start up a career in warehouse and logistics in aviation
    The good thingsBenefits and perks: all stuff receives munch allowances daily, medical benefits, and staff discounts for the flight tickets.
    The challengesFast paced operation with low system level.
    Ratings for Ground Team Red Sdn Bhd are shared as-is from employees in line with our community guidelines
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