Company Reviews

    Working at Hong Leong MSIG Takaful

    3.930 ratings in total
    5
    13
    4
    7
    3
    6
    2
    3
    1
    1
    90%
    Rate salary as high or average
    77%
    Employees recommend this employer to friends
    Work/Life balance
    3.8(30 ratings)
    Career development
    3.7(29 ratings)
    Benefits & perks
    3.2(30 ratings)
    Management
    3.4(30 ratings)
    Working environment
    3.9(30 ratings)
    Diversity & equal opportunity
    2.7(3 ratings)
    Ratings for Hong Leong MSIG Takaful are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 30 reviews sorted by most recent
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    most recent
    1.0
    Manager
    Oct 2025
    Kuala Lumpur Sentral Kuala LumpurLess than 1 year in the role, former employee
    A mixed experience with supportive colleagues but outdated facilities and rigid policies.
    The good thingsSupportive and open-minded team with good communication. My immediate colleagues were always helpful, which made the working experience more pleasant despite the challenges.
    The challenges1. Office facilities need improvement. No Wi-Fi access and staff rely on LAN connections, which feels inconvenient and outdated. Some laptops even have expired Windows licenses, forcing the use of browser-based Teams and Outlook, significantly affects productivity and gives the impression that basic infrastructure is not a priority. Some areas still have old office furniture, but luckily my team was based in the newer wing, which is much better. 2. Minimal staff engagement, no sports club/internal activities to foster connection. Occasionally, there are themed dress days (e.g., wear green or brown) that don’t seem tied to any event or clear purpose. If the aim is to promote more eco friendly culture, going digital would make far more sense. 3. Employees are required to return their lanyards upon exit, although this wasn’t stated in the exit checklist (only mentioned access card). It’s unexpected and I even had to pay for it, which reflects the company’s unnecessarily rigid policies.
    1 person found this helpful
    3.0
    Finance Executive
    Sep 2025
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Company requires stronger Leadership, Modernisation and cultural change to create a workplace that it truly competitive and supportive among the staff.
    The good thingsReport to Good Manager. No very Toxic in my department. Balance Life
    The challengesThe group's internal systems are still far behind compared to other FI. Modernization and digital transformation are urgently needed. A rather static Management level has resulted in weak staff motivation and value creation. This makes it difficult for the company to drive competitiveness with other FIs. Most of staff demonstrate a more self-centered approach, which limits collaboration & progress. Senior Staff (especially HR) often avoid heavier responsibilities. Hard communicate with HR Team.
    1 person found this helpful
    4.0
    Claims Executive
    Feb 2024
    Petaling Jaya Selangor
    Very good oppurtunity for career development.
    The good thingsI get a chance to explore and learn something new from a big company and experience the new things for my career development.
    The challengesNeeds to be detail on every task and perfomed well.
    2.0
    Takaful Specialist
    Jan 2024
    Ipoh PerakLess than 1 year in the role, former employee
    A great place for beginners level who wants to gain experience in working experience but for career progression there are some other place that can provide better opportunities.
    The good thingsEasy environment to work with a good colleague on the branch level.
    The challengesProducts hard to sell with the target audience and the lack of support from management makes the sales hard.
    2.0
    Insurance agent
    Oct 2022
    Less than 1 year in the role, current employee
    No sales no salary for that month
    The good thingsU will have personal life because the time of working is flexible. U can work by yourself n doesn't need to follow office hour time.
    The challengesU need to find new customers for every month. If u don't have customer then u wouldn't get the salary for that month. But if u can manage to work in that kind of environment then u can try it.
    5.0
    Manager
    Feb 2022
    Good place to learn and gain experience
    The good thingsGood environment Good place to learn Good place to gain more experience
    The challengesInnovation Medical benefit quite low Benefit staff not really interesting
    5.0
    Takaful advisor
    Jan 2022
    Less than 1 year in the role, current employee
    I do love my job now and to gain more experience
    The good thingsThere is commision provided when we achieve the target of sales
    The challengesWe need to set proper plan for us to achieve the target
    2.0
    DMS
    Aug 2021
    Petaling Jaya Selangor5 to 6 years in the role, former employee
    Stressful environment
    The good thingsClean and fresh environment, good facilities
    The challengesNot a good environment. stress, tense. not a healthy environment, forcing employee to work till night. got better job offer.
    4.0
    Takaful advisor
    Jun 2021
    Fun and enjoy being there
    The good thingsFlexible time working
    The challengesNothing because I just want to find new experience in working in other field of job
    5.0
    BDM
    Mar 2021
    Kuantan Pahang1 to 2 years in the role, current employee
    Servicing bank for HLMT products
    The good thingsWork-life balanced and great teamwork
    The challengesNo hard challenges and manageable pressure
    5.0
    Takaful Specialist
    Feb 2021
    Johor Bahru Johor1 to 2 years in the role, current employee
    Our BDM always support us
    The good thingsFlexible time Good environment working
    The challengesNothing because all branch always supports us
    3.0
    Head of department
    Sep 2020
    3 to 4 years in the role, former employee
    Ok for gaining experiences
    The good thingssupportive working inviroment interdeparment
    The challengesDont have proper planning and execution according to company strength and weaknesses
    1 person found this helpful
    5.0
    Regional Branch Manager
    Jul 2020
    1 to 2 years in the role, current employee
    Good environment to explore and learn a lot of things
    The good thingsEnjoyed learning new things by exploring things with other departments
    The challengesMore opportunities to learn new things
    5.0
    Takaful consultant
    Jun 2020
    Less than 1 year in the role, current employee
    Be a good planner in financial planning.
    The good thingsI can builds trust with client and expanding networking with customers. Besides, i learned how to be a professional person in financial planning.
    The challengesWe need to be flexible and always follow up the customer. Sometimes, building trust is not easy, it is because when we meets a stranger people we need to build trust, make them confident until they want to get the takaful for their own or their family.
    5.0
    Takaful advisor
    Mar 2020
    Less than 1 year in the role, current employee
    I learnt many things in this company such as product knowledge, learnt on how to fill in the form professionally and have a nice boss/leaders who always give motivations and advises
    The good thingsMet many people or prospects, learnt many things besides change the way I think and behave.
    The challengesNeed to catch up with the target to get the allowances.
    5.0
    Assistant Manager
    Nov 2019
    Less than 1 year in the role, current employee
    Best work place ever!
    The good things- Friendly colleagues and supportive work environments. - Charismatic management team, will really listen to staff feedback and openness to accept criticism.
    The challenges- Normal challenges.
    1 person found this helpful
    3.0
    Executive
    Sep 2019
    3 to 4 years in the role, current employee
    its a good company to start your insurance journey
    The good thingsColleague - Multi racial team with a good relationship, bonding with colleague. A good place to understand better of the insurance operations as you will be given an opportunity to learn and understand of the insurance operations from A-Z. Opportunity to develop your skills in projects as HLMT embark on digitalization process.
    The challengesBenefits - low as compared to other insurance/takaful player. Location - not accessible to public transport. Parking - limited parking space.
    5.0
    actuarial
    Jul 2019
    trainee
    The good thingsfriendly colleagues
    The challengeslow benefit
    4.0
    Assistant manager risk management
    Dec 2018
    Good experience and convinient office area
    The good thingsLess of pressure since they have quite estbablih structure
    The challengesNo best friend
    4.0
    Retakaful, General Operation (Trainee)
    Nov 2017
    Less than 1 year in the role, current employee
    Good experience
    The good thingsfriendly environment and good training provided
    The challengesDistance travelled from home
    5.0
    Personal assistant
    Aug 2017
    Less than 1 year in the role, current employee
    Good Environment
    The good thingsThe boss is very high knowledge and very friendly, helpful and compromise to all the staffs and agents. All the staff doing their best at management, very responsible and services provided are superb and efficient. The office environment is calm, safe, enjoyable and very suitable for work.
    The challengesHave a little bit difficulty in managing agents queries from various backgound.
    3.0
    Administration and Business Support
    Mar 2017
    5 to 6 years in the role
    If you love exploring new things, this company very suitable for you because almost everyday you can / need to do that.
    The good thingsMultitasker and developed critical thinking to resolve / develop related issues / new projects.
    The challengesEven multitasker is good but if so many things need / must to do due to need to backup our colleague leave / left company, you are master for nothing.
    5.0
    Executive
    Feb 2017
    Its a good company
    The good thingsBenefit is superb
    The challengesNormal challenge
    3.0
    Senior Executive, Corporate Communication
    Nov 2016
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    What I think about HLMT
    The good thingsIts a Hong Leong Financial Group, which is a big corporation
    The challengespoor benefits, no parking, hard to get promotion
    4.0
    Assistant Manager
    Oct 2016
    3 to 4 years in the role, current employee
    Sericing and Marketing on Broking
    The good thingsThe environment is excellent with helpfull and friendly colleague.
    The challengesThe location should be change to the city centre
    2 people found this helpful
    5.0
    Head
    Aug 2016
    Less than 1 year in the role, current employee
    Great place to work
    The good thingsPositive environment
    The challengesNormal challenges for a small organisation
    4.0
    senior executive, medical underwriter
    Jul 2015
    1 to 2 years in the role, current employee
    Good environment!
    The good thingsAs medical underwriter, I am under Family Operations department. Working here is like working with your best friends, all friendly and full cooperations,also a truly responsible people. Also, my manager and head of department, they are best at their knowledge and willing to guide their staff. Emotionally controllable, which make it less stress for the staff.
    The challengesStaff benefits and salary are under standard market which makes me feel not really be appreciated. Another thing, here is very limited parking lot and parking lot provided which payment been monthly deducted from staff account is around 15minutes and needs to walk besides small and heavy traffic road. Some staff under other department including their superior tend to push their work to us.
    2 people found this helpful
    3.0
    Assistant manager
    Jul 2015
    1 to 2 years in the role, former employee
    Assistant Manager
    The good thingsFriendship and family element where we care for each other regardless in which unit you are.
    The challengesEverbody to take ownership on the job.
    5.0
    Executive
    Jul 2015
    1 to 2 years in the role, current employee
    Working enviroment
    The good thingsVery good officemate and management
    The challengesOffice is far from public transport
    4.0
    manager
    Jun 2015
    1 to 2 years in the role, former employee
    BDM
    The good thingsEmployement Benefits and remunerations package. Staff from Top management down to clerical level all are family unite one team and supportive.
    The challengeshard working place and full with dedication staff and procedure
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