Company Profile

Employees at Hotel Excelsior Ipoh appreciate the friendly colleagues and good working environment, as well as satisfactory staff welfare with provided meals. They value the learning opportunities available, such as training on new systems. Some reviewers praised the previous management for being understanding, cooperative, and approachable.

However, there are some potential challenges, with concerns about management not being receptive to staff ideas and being challenging to work with. Employees in certain roles, such as sales, may face a heavy workload with last-minute tasks and events. A few reviewers noted that the hotel could be better organised. Managing relations with the union and dealing with problematic employees supported by the union was also mentioned as a challenge.