HSBC
    (619 reviews)

    Company Reviews

    Working at HSBC

    4.1619 ratings in total
    5
    278
    4
    222
    3
    73
    2
    20
    1
    26
    89%
    Rate salary as high or average
    88%
    Employees recommend this employer to friends
    Work/Life balance
    3.5(619 ratings)
    Career development
    3.8(619 ratings)
    Benefits & perks
    3.9(619 ratings)
    Management
    3.5(619 ratings)
    Working environment
    4.1(619 ratings)
    Diversity & equal opportunity
    3.4(5 ratings)
    Ratings for HSBC are shared as-is from employees in line with our community guidelines

    Reviews

    Showing 619 reviews sorted by most recent
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    most recent
    4.0
    Fraud Officer
    Jul 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    Good place to kick start a career and can go very far with the experience gain. Today stress will become tomorrow experience and knowledge
    The good thingsWell establish banking and financial intuition
    The challengesDepending on individual , is various across region cultural different.
    5.0
    Business Development Manager
    Mar 2025
    Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, former employee
    Good exposure for my initial working experience.
    The good thingsColleagues are friendly. Working environment are very good.
    The challengesNot much to complain.
    4.0
    Menara IQ
    Jun 2024
    Kuala Lumpur City Centre Kuala Lumpur
    Stable, but reach a point where promotion is not earned, but based on how much people like you. My advice, likeability is better than performance. As a junior executive in a bank, my salary is 50% less than our offshore counterpart of the same rank (experience only 2 years), that's why i left.
    The good thingsIf you are independent and have a reasonable manager, you can run things on your own, however you need to be prepared for accountability.
    The challengesfor New joiners who may be very experienced prior to joining, they may encounter difficulties knowing who's who, and where to find information.
    2 people found this helpful
    5.0
    premium banker
    Dec 2023
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    good experience
    The good thingsgain alot of sales experiences
    The challengesincreasing sales targets
    4.0
    Global Custody Treasury Operation
    Dec 2023
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee
    16 years working with HSBC Trustee handling difference task is the great experience..
    The good thingscan learn a lot of tasks because it covers difference desk.
    The challengesmicro-manage team is the difficulties to run the operation.
    4.0
    Relationship Support Associate
    Aug 2023
    Tawau Sabah3 to 4 years in the role, current employee
    Speak out culture is always encourage in the organization
    The good thingsFlexible and bank benefits is always better than normal company
    The challengesLack of human resources
    4.0
    Personal banker
    Jul 2023
    Seremban Negeri Sembilan7 to 8 years in the role, current employee
    8 years and above experience
    The good thingsGood environment. Good colleague and managers.
    The challengesStress with sales numbers
    5.0
    Assistant relationship manager
    Jul 2023
    Penang
    Best place to work great management team and understanding bosses
    The good thingsWork life balance, great management and team support great bosses and good benefits
    The challengesThe work load other then that it’s a good place to work
    3.0
    Assistance manager
    Jun 2023
    Klang Selangor11 to 12 years in the role, current employee
    Used to be good now overbearing
    The good thingsSustainable and stability
    The challengesIt is now focused in automation and cost saving more than the well fare of its staffs
    4.0
    Operations
    Jun 2023
    Kuala Lumpur9 to 10 years in the role, current employee
    Good opportunity to learn new knowledge
    The good thingsMulticultural in working environment and accords ample opportunity to learn new things and provides flexibility.
    The challengesLarge scope and high workload.
    2.0
    Global Support Executive
    Jun 2023
    Kuala Lumpur1 to 2 years in the role, current employee
    Unfair chance for growth
    The good thingsHandling Singaporean customer enquiry using variable approach. Developing communication skills and immediate resolution thinking approach.
    The challengesPolitic and unfair opportunity of growing. Level of professionalism in low point. Scheduling unrealistic. Not to care about people or even delivering a good outcome to the stakeholders.
    2.0
    Global support executive
    Apr 2023
    3 to 4 years in the role, former employee
    Contact centre naaaah
    The good thingsSkill changes in less than a yr
    The challenges1) Processing is too complicated and not straightforward 2) client mad bc cant do alot of things in the call 3) theres no revision in terms of salary knowing so well the new hires got paid alot higher than people who has experience in this company. 4) bonus in your dream
    5.0
    Contact Centre Sales Representative
    Feb 2023
    Less than 1 year in the role, current employee
    It's a great experience to work under HSBC Malaysia
    The good thingsA good place to work. Managers and seniors always give their best supports for career growth
    The challengesFor those new to banking and finance would a bit challenging but nothing to worry as HSBC will provide proper training for new joiners.
    1 person found this helpful
    5.0
    Customer service
    Jan 2023
    Best Foreign Bank Employer
    The good thingsTrained their staff on Compliance , AMLA and product knowledge. Always taking into consideration on Work Life Balance
    The challengesAttending to almost all the bank products queries and complaints
    5.0
    Global support executive
    Dec 2022
    Work life balance! Career development opportunities! Training provided!
    The good thingsCoaching and got one to one session with the leader.
    The challengesCommunication skills & master in english language is a must to make yourself grow further in the company.
    4.0
    Clerk
    Nov 2022
    Kuala Lumpur
    experience comes with opportunity
    The good thingsEnjoy with the salary, environment & friends
    The challengesYou have to fight to achieve for career development
    5.0
    Global support executive
    Oct 2022
    Less than 1 year in the role, former employee
    Very good work and demanding working experience.
    The good thingsThe working environment and the company priority in the employee's well being at work.
    The challengesHandle tough and demanding customer regarding their enquiry of their accounts at HSBC.
    3.0
    UOD Team
    Sep 2022
    worklife balance,not need work after working hour
    The good thingsStress level good Good benefit for women
    The challengesWorking enviroment good
    5.0
    Sales representative
    Aug 2022
    Kuala Lumpur5 to 6 years in the role, former employee
    Best placed to work , good benefit , good team work
    The good thingsWorking environment happening and strongly team work
    The challengesHigh target achievements monthly to achieve
    5.0
    Bank teller
    Aug 2022
    5 to 6 years in the role, former employee
    I have 5 years experience in bank
    The good thingsFive days work in a week ,friendly handle customer
    The challengesSometimes difficult to handle customers
    5.0
    Sale executive
    Jul 2022
    Good environment, no politics issue
    The good thingsGood environment, no politics issue
    The challengesShort of workforce, no work life balance
    5.0
    Branch manager
    Jul 2022
    Kota Bharu KelantanLess than 1 year in the role, current employee
    good working place. fast growth
    The good thingsnew system.good environment. fully support from senior staff.
    The challengeshave to fast learner. and can think out of box to capture all system. and product knowledge
    5.0
    Customer services
    Jul 2022
    Happy working environment
    The good thingsAppreciation is always there, a good team to work.
    The challengesIncrease of manpower.
    5.0
    Call centre executive
    Jun 2022
    Kuala Lumpur5 to 6 years in the role, current employee
    Friendly working environment. A place where can gain more knowledge and experience on bank products and services
    The good thingsFriendly environment & good work life balance
    The challengesFace some challenges during pandemic
    5.0
    Assistant manager
    May 2022
    Kuala Lumpur
    Good working environment. Supportive bosses
    The good thingsCareer growth, management listen actively, speak up culture, hybrid working - home and office
    The challengesAdditional work but only sometimes, dealing with customers
    5.0
    Bank teller
    Feb 2022
    Bentong Pahang5 to 6 years in the role, former employee
    Growth with knowledge and had many opportunities of learning other roles in in this career
    The good thingsGrowth with knowledge and had different opportunities to learn other roles. Got to know the unity is strength.
    The challengesThe experience in facing different type or different kind of customer daily.
    4.0
    Sales department
    Feb 2022
    Selangor11 to 12 years in the role, former employee
    Overall is good for staff benefit also
    The good thingsEnvironment and staff benefit
    The challengesSo far so good,staff benefit also good
    4.0
    Data analyst
    Jan 2022
    Nice and friendly people to work with
    The good thingsgood team and knowledge transfer form team mates
    The challengeslonger working hours then normal at times
    5.0
    Call agent
    Jan 2022
    Wonderful and excellent working and colleague
    The good thingsFriendly colleagues and working environment.
    The challengesManaging calls and reaching the customers' expectations.
    5.0
    Financial advisor
    Jan 2022
    3 to 4 years in the role, former employee
    I was paid below average salary for my job
    The good thingswork life balance and employees mental health was given importance.
    The challengesCareer development was still effected by domestic politics
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