IDP Education
    (14 reviews)

    Company Profile

    Company overview

    Industry

    Education, Training & Professional Development

    Company size

    51-100

    Primary location

    Wisma Selangor Dredging Jalan Ampang Kuala Lumpur Wilayah Persekutuan Kuala Lumpur Malaysia
    IDP is a global leader in international education services. We help international students study in English speaking countries. Our success comes from connecting students with the right course in the right university or institution and the right country.IDP Education is a global leader in the international education industry which operates a number of related business lines including; international student placement; English language testing; English language Training; and Hotcourses. We are a rapidly growing global organisation with ambitious future expansion plans.IDP Education is a publicly listed company in Australia. Education Australia, a company representing 38 prestigious Australian Universities, owns 50% of the shares in the business with the remaining 50% held by public investors.Our Brand Values recognise our Expertise, Quality, Caring, Integrity and the Communities we work within.We strive to continuously develop our dynamic, inclusive work places, we encourage and celebrate cultural differences and views, and we provide opportunities for personal, professional and career development.IDP leads the world in assisting international students find the right overseas study option. An established specialist in study in Australia, IDP also assists international students with study in the USA, Canada, UK and New Zealand. Today over 225 leading universities across 5 English speaking destinations are IDP clients.IDP Education also manages and co-owns the IELTS test – the leading test of English language proficiency for study and migration. British Council and University of Cambridge (ESOL Examinations) are the other owners. IELTS, the world's leading English language proficiency test, is delivered at over 450 test locations in 121 countries. IDP’s fellow IELTS partners are the British Council and Cambridge University. Over 6000 universities, education providers, government and professional bodies rely upon IELTS to assess an individual's English language proficiency for the purpose of study, migration and professional practice. IDP IELTS test centres are operational in more than 35 countries.IDP 's services for students include:- Free processing of applications to Australian universities, colleges and schools- Impartial and comprehensive information on the Australian education systems.- Counselling on study options.- Visa application service.- Seminars, interviews and pre-departure orientation.- Assistance with arrangement of accommodation.- Airline travel and banking referral.- Testing centre of IELTS.EMPLOYEE BENEFITSEmployees can get up to 21 days of Annual and Medical Leave. Employees are covered for inpatient and outpatient (hospitalisation) medical benefits.Group Personal Accident (GPA) Insurance Coverage for employees.Employees may claim for Dental/ Eye Care/Domestic Leave Passage/Maternity Medical, Childcare Fees/Gym Membership/Professional Membership etc, annually under E-Choice Scheme.Employees entitled to Birthday Leave. Yearly awards and staff appreciation event. Service recognition awards for employees. Additional 2% EPF contribution for employees from employer. Private Retirement Scheme (PRS) contribution available for employees.

    Jobs at IDP Education

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    EMPLOYEE BENEFITS Employees can get up to 21 days of Annual and Medical Leave. Employees are covered for inpatient and outpatient...
    EMPLOYEE BENEFITS Employees can get up to 21 days of Annual and Medical Leave. Employees are covered for inpatient and outpatient...
    classification: Education & TrainingEducation & Training
    13d ago
    13d ago
    EMPLOYEE BENEFITS Employees can get up to 21 days of Annual and Medical Leave. Employees are covered for inpatient and outpatient...
    EMPLOYEE BENEFITS Employees can get up to 21 days of Annual and Medical Leave. Employees are covered for inpatient and outpatient...
    classification: Education & TrainingEducation & Training
    20d ago
    20d ago

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    Reviews overview

    4.114 ratings in total
    5
    7
    4
    5
    3
    0
    2
    1
    1
    1
    86%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends

    What’s it like working at IDP Education?

    AI summary of recent reviews

    IDP Education offers significant benefits to employees, including extensive training opportunities with international travel exposure, competitive benefits packages, and a strong focus on personal development. The company demonstrates commitment to work-life balance and provides a supportive learning environment for those interested in international education.

    However, employees should be prepared for certain challenges, including meeting specific performance targets and managing multiple responsibilities. The career progression path can be somewhat limited, and the quality of management support can vary between offices. The role requires quick learning and adaptation to handle various responsibilities effectively.

    Recent reviews

    2.0
    Education Counsellor
    Oct 2025
    Penang Island Penang2 to 3 years in the role, former employee
    Meaningful Work, But Poor Management and High Stress
    The good thingsAs a former student, I was always grateful for IDP’s excellent counselling services. However, stepping into the counsellor role revealed a very different side of the organization.
    The challengesDepending on the office, your experience can vary greatly. In mine, miscommunication, lack of leadership, and low morale were constant challenges. Counsellors are expected to juggle multiple responsibilities beyond student advising — from business development to office finances — while still meeting performance targets. The workload and unclear direction from management created a stressful environment with little support or motivation. Many of my colleagues, who became friends, eventually left the company due to poor management and lack of support, leading to a noticeably high turnover rate. Unfortunately, gaslighting often feels ingrained in the culture, making it difficult for employees to voice concerns without being dismissed or labeled as uncooperative. Although working with students was fulfilling, the pressure from management led to frequent tension headaches and, more recently, hypertension — the final straw that made me realize no job is worth sacrificing health for.
    1.0
    Executive
    Jul 2025
    Subang Jaya Selangor1 to 2 years in the role, former employee
    The work environment in the company is unhealthy due to the behavior of certain bosses. There is a lack of professionalism, poor communication, and favoritism, which creates a toxic atmosphere. Employees are often left without proper support, and decisions are made without transparency. This needs urgent attention from higher management.
    The good thingsNo good things about the people
    The challenges The work environment in the company is unhealthy due to the behavior of certain bosses. There is a lack of professionalism, poor communication, and favoritism, which creates a toxic atmosphere.
    4.0
    Consultant
    Mar 2025
    Kuala Lumpur City Centre Kuala Lumpur5 to 6 years in the role, former employee
    Good place to work at, good and supportive colleagues. I got to go to Australia and UK for training every year and it was a good exposure for me.
    The good thingsGood career path, good benefits and perks especially comparing to other competitors, got to attend trainings and seminars locally and in overseas.
    The challengesKPI. more to my personal preference in changing career path..
    Ratings for IDP Education are shared as-is from employees in line with our community guidelines
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