Employees at Infrastructure University Kuala Lumpur appreciate the friendly and supportive colleagues and the pleasant working environment. Staff value the collaborative team culture, with colleagues working together professionally, and the flexibility in working arrangements that contributes to a good work-life balance. The low teaching hours and minimal stress allow time for research and personal activities. Employees also enjoy the variety of events and activities, including sports days and dinners, as well as daily interaction with students from diverse backgrounds. Management supports continuing education, enabling staff to pursue further studies whilst working.
However, there are some potential challenges, such as salaries, bonuses, and increments being lower compared to similar positions in the industry. Staff indicate there are numerous ad hoc tasks and occasional requirements to work late hours. Some employees have mentioned changes in management structure and a lack of clear decision-making from senior leadership. There is also limited funding for research and fewer allowances for attending conferences and seminars. Additionally, employees have experienced challenges with interdepartmental understanding of job responsibilities, and some have noted that infrastructure development and facilities could be improved.