Madam Kwans
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    Madam Kwans
    (10 reviews)
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    Write a review

    Company Profile

    Company overview

    Website

    Madam Kwans

    Industry

    Restaurants & Cafes (Full Service)

    Company size

    101-1,000

    Primary location

    No 16, Jalan Shamelin Niaga 2, Shamelin Heights Business Park, Taman Shamelin Perkasa, 56100 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur.
    As a young enthusiastic foodie, Madam Kwan Swee Lian was inspired by the rich cultural mix of cuisine in Malaya. Today, Madam Kwan combines elements of these diverse cultures to share her uniquely created Malaysian Cuisine for all food lovers to enjoy. From the signature Nasi Lemak to “wok” style Hokkien mee, there’s something for everyone to savour those special dishes that is uniquely Malaysian.Madam Kwan's Restaurant established in August 1999, currently we are operating 16 outlets in Malaysia, namely: Suria KLCC, Pavilion Mall KL, Midvalley Megamall, Bangsar Shopping Center, 1 Utama Shopping Centre, 163 Retail Park, Empire Shopping Gallery, Sunway Pyramid, Genting Highlands, Pavilion Bukit Jalil, Shaftbury Square Cyberjaya, Seksyen 9 Shah Alam, Imago Mall Sabah, ITCC Mall Sabah, IOI City Mall 2 and Midvalley Southkey JB.Due to the rapid expansion of our business, we are constantly scouting for someone who is friendly, energetic, think out of the box individual to join our team.

    Jobs at Madam Kwans

    Based on your search activity

    Technician

    at Madam Kwans Restaurant ( Suez Top Ventures Sdn Bhd)
    Kuala Lumpur
    Responsible for maintaining, troubleshooting, and repairing kitchen equipment and facilities to ensure smooth daily operations.
    Responsible for maintaining, troubleshooting, and repairing kitchen equipment and facilities to ensure smooth daily operations.
    classification: Trades & ServicesTrades & Services
    23d ago
    23d ago

    Finance Executive / Senior Executive

    at Madam Kwans Restaurant ( Suez Top Ventures Sdn Bhd)
    Shamelin Perkasa, Kuala Lumpur
    We're looking for a finance executive to manage our daily financial operations and procedures.
    We're looking for a finance executive to manage our daily financial operations and procedures.
    classification: Banking & Financial ServicesBanking & Financial Services
    13d ago
    13d ago

    Gallery photos

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    Reviews overview

    3.310 ratings in total
    5
    3
    4
    2
    3
    2
    2
    1
    1
    2
    70%
    Rate salary as high or average
    60%
    Employees recommend this employer to friends

    What’s it like working at Madam Kwans?

    AI summary of recent reviews

    Working at Madam Kwans provides valuable experience in customer service, particularly when serving tourists and VIP customers. The environment features a friendly team atmosphere where staff enjoy working together, and management provides helpful training in operational procedures and customer service protocols.

    However, employees face certain challenges including a lower salary structure compared to industry standards, demanding customer service situations that require careful handling of complaints, and challenging work schedules particularly during peak hours, with some difficulty in arranging annual leave.

    Recent reviews

    3.0
    Waiter
    Jan 2026
    Tun Razak Exchange Kuala LumpurLess than 1 year in the role, current employee
    I can learn More Time experience with fnb
    The good thingsNew experience with fnb
    The challengesImprove the new skill in the fnb
    1.0
    Captain
    Jun 2021
    5 to 6 years in the role, current employee
    Low salary, many staff complain already
    The good thingsNo good things, salary can't loan myvi and axia
    The challengesSalary less, long working hour,salary less than McDonald
    4.0
    Waiter
    Aug 2020
    Less than 1 year in the role, former employee
    Good experience learning service industry.
    The good thingsManager is very helpful in teaching the proper standard operation procedures in serving the customer, how to respond when there is a complaint. Very fun workplace as each customer brings different behavior and always need to adapt to situation for example Ramadan where i have to work and fast (puasa) in a restaurant that is always busy in that particular month.
    The challengesHear out what the staff is complaining especially problems at the hostel.
    Ratings for Madam Kwans are shared as-is from employees in line with our community guidelines
    See all reviews
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