Matrix Concepts
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    Matrix Concepts
    (31 reviews)
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    Company Reviews

    Working at Matrix Concepts

    3.231 ratings in total
    5
    5
    4
    12
    3
    3
    2
    6
    1
    5
    90%
    Rate salary as high or average
    65%
    Employees recommend this employer to friends
    Work/Life balance
    2.7(31 ratings)
    Career development
    3.1(31 ratings)
    Benefits & perks
    3.9(31 ratings)
    Management
    2.6(31 ratings)
    Working environment
    3.0(31 ratings)
    Diversity & equal opportunity
    1.3(6 ratings)
    Ratings for Matrix Concepts are shared as-is from employees in line with our community guidelines

    reviews

    Showing 7 reviews for Seremban District Negeri Sembilan
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    2.0
    Contract Executive
    Dec 2024
    Seremban Negeri Sembilan
    Great place to build EQ
    The good thingsGood employee benefit.
    The challengesDisorganized and lacks clear communication, expects employees to juggle multiple tasks simultaneously, with unrealistic expectations to be available at all hours, even on weekends. Work environment felt toxic, with favoritism and politics overshadowing hard work and merit. Be prepared to sacrifice your personal life and mental health. Not a sustainable or rewarding environment.
    11 people found this helpful
    2.0
    Executive
    Oct 2024
    Seremban Negeri Sembilan1 to 2 years in the role, former employee
    not recommend
    The good thingsBenefit covers for family as well
    The challengesno career advancement
    1 person found this helpful
    2.0
    Customer Service Representative
    Oct 2024
    Bandar Sri Sendayan Negeri SembilanLess than 1 year in the role, former employee
    toxic
    The good thingsgood salary and benefits
    The challengestoxic environment working especially at customer service departments. manager didn't tolerate on staff needs. high in turnover on staff and HR department should aware on this. no use of exit meeting being done if still no action toward the main source of the turnover.
    4 people found this helpful
    2.0
    Customer Service Executive
    Sep 2024
    Bandar Sri Sendayan Negeri SembilanLess than 1 year in the role, former employee
    Lot of thing need to reconsider
    The good thingsBenefit is superb ! It covers ur entire family
    The challengesNo proper introduction for SOP . Turnover staff too high . Old staff have no manner at all . Overtime is a culture . Going back on time is a sin . In my opinion , to deliver good customer service after sales , higher management need to reconsider and do proper reorganize . Lot of customer complaint regarding the department . Matrix have good reputation in their product . But not with their after sales .
    5 people found this helpful
    2.0
    Customer Service
    Aug 2024
    Bandar Sri Sendayan Negeri SembilanLess than 1 year in the role, former employee
    Company policy is good, toxic staff need to replace for company growth.
    The good thingsBenefit is good, location is good.
    The challengesToxic environment, staff not train properly, expect staff to understand SOP, system within 1 week. Old staff train people with no respect. Overtime is a culture.
    3 people found this helpful
    1.0
    Sales Executive
    Dec 2023
    Bandar Sri Sendayan Negeri Sembilan
    Very lousy management.
    The good thingsBenefits and commission are good
    The challengesVery very very slow to claim flexi benefits and sales commission.
    10 people found this helpful
    4.0
    Intern
    Feb 2021
    Seremban Negeri SembilanLess than 1 year in the role, current employee
    Very good for internship opportunities
    The good thingsGood working atmosphere, high performing individuals as colleagues. Located in strategic location in Seremban City Centre. You also get to learn a lot of new things if you're an intern.
    The challengesConstant need for overtime to finish projects, the pay check is good but not up to the excellent rate for a Quantity Surveyor. Very limited opportunities to climb up the organisational structure, and very limited pay rise. It's stressful too, even for an intern like me.
    4 people found this helpful
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