Good structure and complianceThe good thingsStructure of the department is good and everything assigned properly.
SLA between department stated cleary and less conflict experience during working time there.
For compliance, good control compare to other bank (had deal with lot bank and discuss on their control level).
The challengesEach staff are expected to multitasking.
By referring to job function, what i handle in my team, basically cover few department in bank such as CIMB / RHB / UOB. In knowledge perspective, we should better than others.