Employees valued the opportunities for career growth at OldTown, with some being promoted from entry-level roles into managerial positions. The collaborative team environment was appreciated, with colleagues being supportive and helpful. Reviewers felt they could gain valuable experience and develop skills like communication and customer service. The work environment was described as friendly and caring, with a family-like atmosphere.
However, some potential challenges were noted, such as periods of being understaffed which created difficulties. As is common in many businesses, meeting sales targets was an ongoing task. A few employees mentioned having to work under pressure at times. While the family atmosphere was positive, some felt there was a lack of structure and professionalism in certain processes.