Company Profile

    Company overview

    Industry

    Electricity, Gas & Water Services

    Company size

    1,001-5,000

    Primary location

    Jalan Pantai Baharu, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Pengurusan Air Selangor Sdn Bhd or Air Selangor, a company wholly owned by the Selangor State Government, was incorporated on 26 February 2014 under the Malaysian Companies Act 1965 to provide holistic water supply services in the state of Selangor and the Federal Territories of Kuala Lumpur and Putrajaya.Air Selangor took over the water supply services and distribution systems in the state of Selangor and Federal Territories of Kuala Lumpur and Putrajaya from the water concession companies, namely Syarikat Bekalan Air Selangor Sdn Bhd (SYABAS), PNSB Water Sdn Bhd (PNSB Water), Konsortium ABASS Sdn Bhd (ABASS) and Konsortium Air Selangor Sdn Bhd (KASB). Discussion is still in progress to take over the services from Syarikat Pengeluar Air Sungai Selangor Sdn Bhd (SPLASH).Air Selangor strives to provide the highest attainable service standards by further improving the water treatment systems, distribution systems, reducing non-revenue water (NRW) and providing value for money water supply as well as water services that meet customer satisfaction and expectations.We provide water services to over 10 million consumers in Selangor, Kuala Lumpur and Putrajaya and aspires to:Deliver unrivaled water services to our domestic, commercial, industrial and government customers.Provide a consistently adequate, environmentally safe water supply and value for money services that fulfill customers' satisfaction.Achieve the highest attainable service standards and provide value for money water supply that fulfill customers' expectations.Our vision is to be a progressive and sustainable utility company that is excellence driven and performance oriented in providing holistic water services.

    Reviews overview

    4.083 ratings in total
    5
    37
    4
    23
    3
    11
    2
    10
    1
    2
    90%
    Rate salary as high or average
    83%
    Employees recommend this employer to friends

    What’s it like working at Pengurusan Air Selangor?

    AI summary of recent reviews

    Pengurusan Air Selangor stands out for its comprehensive benefits package, including medical coverage and facilities, alongside excellent work-life balance that particularly benefits families. The company provides valuable training opportunities in the water utility industry, fostering a positive multicultural work environment where teammates support each other's growth and development.

    However, employees face some challenges, including limited career advancement opportunities with strict promotion requirements and long waiting periods. The management approach could benefit from modernisation, particularly in addressing employee feedback, and there are concerns about salary disparities between management and non-management positions.

    Recent reviews

    4.0
    Assistant Secretary Intern
    Aug 2025
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee
    Experienced in liaising with the Kuala Lumpur Regional Head of Pengurusan Air Selangor, with the opportunity to engage with the company’s CEO and representatives from TRX.
    The good thingsgood management at office. Good environment
    The challengesNone, for me all my experiences there were truly valuable.
    2.0
    Vice President
    May 2024
    Kuala Lumpur City Centre Kuala Lumpur
    Enjoy working with previous management under the brand of SYABAS, where they value most of the employee especially non-executive.
    The good thingsGained knowledge and good experience in water industry.
    The challengesNew management under the brand of Pengurusan Air Selangor, that is not sincere with existing SYABAS staff. Most of the management team with lack of water industry knowledge and not capable handling the full scope of water business.
    2.0
    Associate
    Nov 2023
    Bangsar Kuala Lumpur
    Company with good working environment and work-life balance but lacking in HR related matters.
    The good thingsMulti-racial company with good working environment. Good facilities provided to the staff ie. gym, library and massage chair. Very good work-life balance for those with a young family
    The challengesOld-school management. Very limited opportunity for career advancement due to strict requirements for promotion. Management is more focused on elevating company's profile and public perception rather than addressing employees dissatisfaction on the benefits and compensation. Any complaints and dissatisfaction raised were brushed aside and HR department avoid taking any steps or initiative in addressing the those complaints and dissatisfaction.
    Ratings for Pengurusan Air Selangor are shared as-is from employees in line with our community guidelines
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