Guest Service Assistant with minimum 1 year experience in hotel. Fresh graduates are welcome to apply.
Guest Service Assistant with minimum 1 year experience in hotel. Fresh graduates are welcome to apply.
2d ago
2d ago
Pullman
(37 reviews)
Company Profile
Company overview
Website
Industry
Hotel & Accommodation Services
Company size
101-1,000
Primary location
Jalan Conlay, 50450 Kuala Lumpur, Malaysia
Global nomads have a hub away from home. The light-filled lobby, abstract chandelier and spiral marble staircase welcome guests to the Pullman Kuala Lumpur City Centre Hotel And Residences. Two distinctive towers house 450 rooms and suites and 157 residences with sweeping views of KL’s glittering skyline. For a night or a month, travellers have a vibrant space to work and play.Pullman is near where globetrotters want to be a short walk from Raja Chulan Monorail station and opposite the Pavilion Kuala Lumpur luxury mall. Pullman is in bustling Bukit Bintang, the city’s shopping, dining and business centre.Four restaurants and three bars offer the best of local and international cuisine. Free high-speed Wi-Fi keeps adventurers connected, wherever they are in the hotel. State-of-the-art facilities, versatile spaces and dedicated event managers let guests focus on work. The spa, fitness centre and outdoor pool energise play and downtime. The newly renovated Grand Ballroom caters to weddings and banquets.Pullman welcomes demanding travellers – for business and pleasure.
Jobs at Pullman
Based on your search activityResponsible for the satisfaction of Club Lounge Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice...
Responsible for the satisfaction of Club Lounge Guests throughout their stay at the hotel by ensuring that enquiries receive responses and advice...
2d ago
2d ago
Gallery photos
Reviews overview
3.837 ratings in total
5
13
4
12
3
7
2
2
1
3
73%
76%
What’s it like working at Pullman?
AI summary of recent reviews
Pullman offers a positive work environment characterised by friendly and cooperative colleagues who create a supportive, family-like atmosphere. Employees value the opportunities for learning and skill development, particularly in hospitality and customer service. The pleasant work environment with good facilities and staff benefits contributes to employee satisfaction.
Areas for improvement include modernising management practices and improving communication channels. The fast-paced environment can be demanding, especially during peak periods when staffing levels are stretched. Some employees suggest that salary and benefits could be more competitive to align with current market standards.
Recent reviews
3.0
Accounts Role
Dec 2025Kuching Sarawak1 to 2 years in the role, former employee
Good for fresh grads to gain experience, but explore better opportunities if you have them.
The good thingsI was able to learn new things. The staff and boss are friendly
The challengesThe salary is too low for the amount of workload.
Limited career growth
Not eligible for OT claims. Limited benefits.
I believe medical coverage is not really a benefit.
5.0
Telephone Consultant
Apr 2025Kuching SarawakLess than 1 year in the role, former employee
The best place to learn about discipline.
The good thingsGood Learning skills.
The challengesNo increments of salary.
5.0
Housekeeper
Jan 20221 to 2 years in the role, former employee
I want to work as housekeeping
The good thingsFriendly staff, nice lodging fooding, good invironment, work appreciation, playful work, Salary on time
The challengesI enjoy almost everything while I working here
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