Company Profile

Employees at Puteri Hotels appreciate the opportunities for learning and gaining experience, as well as the teamwork and bonding among staff members across different departments. The provision of food and accommodation is also seen as a positive aspect. Those passionate about hospitality and cooking find their work interesting and enjoyable. Supervisors and managers provide training and support to employees, teaching them how to handle customers and perform their duties effectively.

However, there are potential challenges, such as safety concerns in certain areas, resource constraints in terms of equipment and labour, and management practices that may not adequately address employee grievances. Some employees feel that the salaries offered are low, even for those with higher educational qualifications. During peak periods or holidays, employees may experience high workloads and stress due to the large number of guests and customers. Additionally, there are concerns about workplace culture, such as the practice of seniority and juniority, which can lead to discrimination and hinder personal growth.