Santa Fe Relocation
    (13 reviews)

    Company Profile

    Company overview

    Company size

    11-50

    Primary location

    Santa Fe Relocation Services Sdn. Bhd, Wisma CNI, No. 2, 2nd Floor, Jalan Perunding U1/17, Seksyen U1, Hicom Glenmarie Industrial Park, 40150 Shah Alam Selangor
    Santa Fe is a leading relocation company operating throughout Asia, providing high quality relocation services to individual and corporate clients. It was established in Hong Kong in 1980, based on an international household goods moving concept. Quickly, Santa Fe became the largest company of its type in Hong Kong and in 1988 was acquired by the East Asiatic Company LimitedThis provided additional financial strength and development leading to offices in Singapore, Thailand and China. At the end of 2000, Santa Fe acquired the Asian operations of Global Silverhawk, providing it with a solid presence in Japan, Indonesia, Malaysia and the Philippines. Today, Santa Fe offers a full range of relocation services in 23 cities throughout Asia. As a full-scale relocation services provider, Santa Fe provides household goods moving, home and school search, familiarisation programmes, settling-in assistance, cross-cultural training, maid & handyman services, visa & immigration services, furniture rental, and many other related services.Each year, Santa Fe handles in excess of 10,000 relocations throughout the world and it is proud to be a major player in the global relocations industry. Santa Fe strives to attract and retain the most suitable staff for providing its services. It is a fact that staff morale is kept high at Santa Fe, while staff turnover is kept at a minimum. By constantly investing in the development of staff through internal and external training, Santa Fe can say with confidence that its possesses the expertise, the logistics know-how, and above all, the people, to ensure that every client receives the highest possible level of personal attention.Santa Fe is active in a variety of community events and charitable organisations. This is done to create goodwill, motivate staff, and improve the world in which we live. In all markets, Santa Fe sponsors chamber and other expatriate organisations that are dedicated to fostering international business and social relationships. Some of the community organisations supported by Santa Fe include women's groups, crisis help-lines, amateur arts organisations, non-profit sports leagues, Crossroads International, and the Johns Hopkins Singapore Research Fund which focuses on the research and treatment of cancer.The mission of Santa Fe is simple: "To provide premium relocation services to corporations and families in a manner that minimises the negative impact on the environment." This will be achieved by strict attention to the principles of service quality, efficiency of our processes, and the development of our people.

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    Reviews overview

    3.413 ratings in total
    5
    3
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    4
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    3
    2
    1
    1
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    77%
    Rate salary as high or average
    77%
    Employees recommend this employer to friends

    What’s it like working at Santa Fe Relocation?

    AI summary of recent reviews

    Employees at Santa Fe Relocation appreciate the good teamwork and communication between colleagues, as well as the friendly work environment with warm and supportive coworkers. They also value the good benefits offered by the company, such as HRDF benefits, incentives, and increments.

    However, some potential challenges were mentioned, including feeling understaffed and overloaded during peak seasons. Additionally, a few reviewers noted challenges with management and a lack of proper support or mentorship for career growth. One employee also highlighted the inconvenience of no public transport available to the workplace.

    Recent reviews

    5.0
    Customer service assistant
    Nov 2022
    3 to 4 years in the role, former employee
    Great working environment
    The good thingsgood teamwork and communication between team
    The challengesUnderstaffed, overloaded during peak season
    2.0
    Team lead
    Feb 2022
    Glenmarie Selangor1 to 2 years in the role, current employee
    Poor management and lack of career advancement
    The good thingsWork life balance is there but client facing is always stressful
    The challengesPoor support from HR and also no proper mentor to guide to the next level of career
    4.0
    Admin Asisstant
    Feb 2020
    Less than 1 year in the role, current employee
    Great and knowledgeable
    The good thingsGood teamworks and friendly environment.
    The challengesI am recruited by the agent therefore I couldnt get any benefits from company.
    Ratings for Santa Fe Relocation are shared as-is from employees in line with our community guidelines
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