Scgs Malaysia
    (4 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Information Technology Services

    Company size

    51-100

    Primary location

    Jalan Teknokrat 5 Cyber 5 Cyberjaya Selangor Malaysia
    Concentrix is a Fortune 500 company with our head office based in San Francisco. Companies engage us to run their delivery/call centres for them and following it's arrival into Malaysia, Concentrix is looking to expand it's current operations. In Malaysia we are known as SCGS (M) Sdn Bhd. As a member of the Concentrix team you will be part of a global company providing service to our clients in 33 countries and using over 40 languages! Everything we do is about exceeding customer expectations and creating value for our clients—by helping them get new customers, providing service and support and then generating new revenue opportunities. At Concentrix, we deliver knowledge-based sales and support services that have one measure of success - customer satisfaction! Velocity, We place great emphasis on velocity, visibility and value on our business and staff.

    Reviews overview

    3.84 ratings in total
    5
    1
    4
    2
    3
    0
    2
    1
    1
    0
    75%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends

    What’s it like working at Scgs Malaysia?

    AI summary of recent reviews

    Employees at Scgs Malaysia appreciated the great working environment, supportive leadership, and competitive salary packages and benefits like internet allowance. However, there were some potential challenges raised, such as concerns over the long-term sustainability of certain projects and the possibility of being moved or having to find a new job. A few felt that compensation, particularly for the Lazada project, was quite low. Some noted issues with management like late salary payments and unrealistic targets. The time shifts were mentioned as a potential challenge for work-life balance, especially for those with family commitments. Additionally, the high cost of living in the area was flagged as a concern by one reviewer.

    Recent reviews

    5.0
    Customer service
    Mar 2023
    Cyberjaya SelangorLess than 1 year in the role, current employee
    One of the industry that i could recommend
    The good thingssalary package and working environment great
    The challengesif the BPO project it won't sustain for long term it will for short term only and they provide official notice that the project gonna stop and might be send to other BPO or request to find other job .
    2.0
    Customer service advisor
    Aug 2021
    Deprived situation, will not enjoy. Not for long term.
    The good thingsFast computer, internet allowance.
    The challengesLazada project very-low paid. Management poor, told us salary will be credited end of month apparently received 1 week late. Pressurizing worker to achieve impossible KPI. Provide fake hope to order you to work.
    4.0
    Customer service
    Nov 2019
    1 to 2 years in the role, former employee
    Great environment
    The good thingsGreat environment, walking distance cafe,
    The challengesHigh living cost
    Ratings for Scgs Malaysia are shared as-is from employees in line with our community guidelines
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