SECOM
    (18 reviews)

    Company Profile

    Company overview

    Industry

    Corrective & Security Services

    Company size

    101-1,000

    Primary location

    No 15 & 17, Jalan Astaka U8/84 & Jalan Astaka U8/82, Bukit Jelutong Business And Technology Centre, 40150 Shah Alam, Selangor, Malaysia
    Our principal activity is providing electronic security surveillance comprising SECOM Alarm System backed up by 24 hours Central Monitoring Services and 24 hours emergency response. Other products include the supply and installation of CCTV electronic access control systems and Security Guards Services is a recent service being introduced with the objective of meeting the high end market. SECOM operates a comprehensive network of branches and depots throughout Malaysia namely Kuala Lumpur, Shah Alam, Subang Jaya, Puchong, Petaling Jaya, Kepong, Damansara, Subang, Puchong, Klang, North Port, Bangi, Seremban, Malacca, Johor Bahru, Ipoh and Penang. We have a large team of sales, technical and operation staffs to ensure our customers are well taken care of. We have a large team of response personnel with a new fleet of response cars that reach the customer's premises in the shortest possible time. All our staffs are well trained to handle all types of emergencies.HistorySECOM (Malaysia) Sdn Bhd was officially launched by the Malaysian Inspector of Police, Y.B. Tan Sri Haniff Omar in 1991. With the strong backing of The Lion Group, Secom Co. Ltd, Japan and Koperasi Polis di Raja Malay, SECOM is committed to provide high quality security service and hence peace of mind to the Malaysian society. SECOM pioneered the on-line alarm response services in Japan during the 1960s. This was after the founder of Secom Japan discovered that many customers could not afford to hire security guards (due to high wages, scarcity of manpower and high turnover) but yet did not find it comfortable to have an alarm system without quick response. He created the "man+machine" concept where the alarm equipment and CMS station offers the detection devices but backed up by a highly effective and mobile response team that can be at the customer scene within minutes. This lowers the cost of protection to almost 10-20% compared to the cost of hiring guards and makes the service more affordable to a wider market. Today more than 2 million customers worldwide (11 countries) are using SECOM alarm with response services and we have assisted the society to live in a safer environment.

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    Reviews overview

    4.118 ratings in total
    5
    8
    4
    6
    3
    2
    2
    2
    1
    0
    89%
    Rate salary as high or average
    83%
    Employees recommend this employer to friends

    What’s it like working at SECOM?

    AI summary of recent reviews

    Employees at SECOM appreciate the supportive team environment and helpful colleagues, as well as the opportunities to learn new skills in areas such as communication, technical knowledge, and security. The company is praised for offering good compensation, including high salaries, overtime pay, and yearly bonuses. Additionally, some reviews mention that SECOM provides hostel accommodation for employees.

    However, there are some potential challenges, such as a high workload with long hours and the need to work overtime, particularly when there is a shortage of manpower. The job can be stressful and high-pressure, with the need to handle various issues and cases simultaneously. Employees also note that the role requires strong communication skills and the ability to interact with customers, including handling complaints. Furthermore, the nature of the job involves shift work, which can be challenging for some employees.

    Recent reviews

    5.0
    Supervisor
    Dec 2022
    3 to 4 years in the role, former employee
    best company secom malaysia
    The good thingsgood team,easy to working,got hostel,just working hard everyday.
    The challengesso far i feel fine working with the company
    5.0
    Operation Department
    Jun 2022
    9 to 10 years in the role, former employee
    The best place to gain security system knowledge
    The good thingsThe colleague and subordinate is the best team that I have when was there before.
    The challengesHave to face the fussy client and outstation almost every weeks
    5.0
    Security guard
    Sep 2021
    I have 3 years security exprence
    The good thingsI like this company rules and regulation .
    The challengesI possibly this company inwould like this company
    Ratings for SECOM are shared as-is from employees in line with our community guidelines
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