Shell
    (268 reviews)
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    Company Reviews

    Working at Shell

    4.3268 ratings in total
    5
    145
    4
    77
    3
    30
    2
    7
    1
    9
    93%
    Rate salary as high or average
    91%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(268 ratings)
    Career development
    3.9(268 ratings)
    Benefits & perks
    4.1(268 ratings)
    Management
    3.7(268 ratings)
    Working environment
    4.3(268 ratings)
    Diversity & equal opportunity
    3.7(7 ratings)
    Ratings for Shell are shared as-is from employees in line with our community guidelines

    Reviews

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    5.0
    HR Services Professionals
    Oct 2025
    Cyberjaya Selangor4 to 5 years in the role, current employee
    Company with very positive environment
    The good thingsWork-life balance, salary increments, bonuses and most importantly, the overall company policies are very employee-friendly.
    The challengesJob security and constant changes are part of how the organization operates. Of course, many employees across the globe is impacted every year.
    4.0
    Procurement Analyst
    Sep 2025
    Cyberjaya Selangor15 to 16 years in the role, current employee
    15 years ago i might like the culture in shell but today they are moving towards value streaming organisation. They are back to a very lean-structured and basic market-standards organisation. no more party for shell staff. With the recent change, if you're not impacted and stay on with the company you will suffer. Even you move out you will suffer. But that's how every company is operating these days. AI has change the way of working for company towards decarbonisation.
    The good thingsThis is the best company that anyone could imagine working with, but also depends on the department and leader that you're working with. The culture, the respect, safety, benefits, environment, colleague and process hard to get anywhere else. Shell is so structured and transparence.
    The challengesYour working might be too focus on one process resulted that you will not have enough experience on the end-to-end process, especially if you're doing process and transaction role. And the change are too fast that what you know today might not be applicable tomorrow. Leaders keep changing, decision keep turning, reorganisation is consistent until hard to cope up.
    4.0
    Customer Service Role
    Nov 2024
    Batu Pahat JohorLess than 1 year in the role, former employee
    Good Experience
    The good thingsHave a good experience .
    The challengesFace the challenges with customers
    5.0
    Back End Analyst
    Jul 2024
    Cyberjaya Selangorformer employee
    Administration and customer service support by system
    The good thingsHigh salary, get to know new people in other country and flexible working hours
    The challengesAdapt merging or department changes
    3.0
    Cashier
    Feb 2024
    Kuala Selangor Selangor
    Great starting career to explore the industry and building self esteem to gain knowledge of management and customer service.
    The good thingsChances of exploring new experience.
    The challengesFuture career development.
    3.0
    Financial Analyst
    Dec 2023
    Cyberjaya Selangor5 to 6 years in the role, former employee
    Anxiety.
    The good thingsPerks and work life balance.
    The challengesHigh competition among peers.
    5.0
    Asset Protection Manager
    Dec 2023
    Cyberjaya Selangor
    The best experience in my whole working carrier.
    The good thingsGreat benefits and salary package. Exposer to divers experience in O&G businesses from Engineering to projects, downstream, upstream, security, IT etc.
    The challengesFast pace environment and heavily impacted by the changes in politics, oil price and management targets in ESG and cost savings.
    4.0
    CP Analyst
    Oct 2023
    Cyberjaya SelangorLess than 1 year in the role, former employee
    Night shift blows & they won't do anything to change that for you
    The good thingsWorld class facilities Easy tasks Potential to move for other roles
    The challengesTeam didn't rotate shifts, resulting in night shift burnout and groggy teammates No hybrid mode
    4.0
    Research analyst
    Sep 2023
    Cyberjaya Selangor3 to 4 years in the role, former employee
    Multi national company
    The good thingsFlexibility of working hours and good management.
    The challengesThe procedures and process are highly technical. Need to adapt fast.
    5.0
    Electrical engineer
    Aug 2023
    great people and very professional
    The good thingsThe organization was very interested in making you part of the team
    The challengesKeeping up to there expectations
    5.0
    Cashier
    Feb 2023
    1 to 2 years in the role, current employee
    It's nice and new experience
    The good thingsNear to my home , and easy to travel.
    The challengesFacing customer and handle for every day
    5.0
    HR executive
    Jan 2023
    Cyberjaya Selangor5 to 6 years in the role, current employee
    Most Flexible and Caring company!
    The good thingsFlexibility - Able to WFH Good Leadership Compensation & Benefit is top notch Good Collobarations Safety and Health of employee is Shell priortiy Able to move role in different departments
    The challengesWorkload and the pressure of the work
    1 person found this helpful
    5.0
    LogisticScheduler
    Jan 2023
    To get more valuable experience in MNC company
    The good thingsGood learning curve, Career Development, Team Lead,Oppoturnity to learn new role in daily activities. Work life Balance,
    The challengesWorking with minimum supervision. Indepedent and willing to learn new things from other collogues. Learn to bring improvement to the company.
    5.0
    Analyst
    Nov 2022
    3 to 4 years in the role, former employee
    Great place to learn and grow
    The good thingsHad a great experience working here. Enjoyed working with a vibrant and positive team. My managers have been supportive of my career growth. Generous benefits.
    The challengesMeeting deadlines and unreasonable expectations. Work-life balance isn't here if that's what you're looking for.
    3.0
    Customer service specialist
    Sep 2022
    Cyberjaya SelangorLess than 1 year in the role, current employee
    They are too good in promoting their branding
    The good thingsIt's a energetic working place here, there are quiet a lot of activities to cheer you up. If you really enjoy on that, you will love it.
    The challenges- Their salary package can count as low, just provided with brunch of allowance with not that high basic salary - Not every department has helpful colleagues and even you have report on such issue also nobody will really care on that
    4.0
    Customer service
    Aug 2022
    Shah Alam SelangorLess than 1 year in the role, former employee
    Friendly environment
    The good thingsWorking with friendly team members
    The challengesfacing uncooperative customers
    5.0
    Senior Logistics Engineer
    Aug 2022
    Offshorec Logistics Engineer
    The good thingsVery exciting job & challenging , good teamwork.
    The challengesGood teamwork and very supportive management
    5.0
    Deal Management Specialist
    Jul 2022
    Cyberjaya Selangor3 to 4 years in the role, former employee
    people oriented organisation
    The good thingsexcellent working environment
    The challengesmust always be ready for new challenges
    5.0
    Delivery Assurance Analyst
    May 2022
    Cyberjaya Selangor1 to 2 years in the role, former employee
    great place to earn working experience
    The good thingstransparent situation. god team work among team member
    The challengesheavy workload, need to explore news things
    5.0
    My I recommend to check my CV please
    May 2022
    3 to 4 years in the role, former employee
    Hi I got 2 BSc. from UK with 35 years experience in oil,gas,petrochemical projects
    The good thingsI have got experience with international companies like BP,TOTAL,ENI....in mega projects in Iranian offshore and onshore ( NIOC ) projects, willing to take more chances to work with international companies please let me to send you my CV to find relevant jobs. Thanks
    The challengesI believe that everything can be solved by planning and resolving the problem and continue to get results
    5.0
    Cashier
    Apr 2022
    Less than 1 year in the role, former employee
    A good way to start your work life
    The good thingsChallenges that are extreme where you will be tested for patience and calmness directed from your management and customers.
    The challengesPressure. Overtime individuals may be able to cope with the stress and multi-task that is required to be in Shell.
    4.0
    Brand executive
    May 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    Good place to work but with little growth opportunity
    The good thingsGreat colleagues who are supportive and good work-life balance culture
    The challengesFlat structure, not much growth opportunity.
    5.0
    Cashier
    Apr 2021
    3 to 4 years in the role, current employee
    I love the staff benefits
    The good thingsShell always practise safety first at workplace and lige balance. Surrounding with professionals and good workplace. I love the staff benefits
    The challengesShell always practise safety first at workplace and lige balance. Surrounding with professionals and good workplace. I love the staff benefits
    4.0
    Cashier
    Apr 2021
    1 to 2 years in the role, current employee
    Awesome good teamwork
    The good thingsVery hard but This Job still Fun and Good
    The challengesTired and you have give the Best perfomance every day
    5.0
    Assistant manager
    Feb 2021
    Johor
    I have been work here for 15yrs n its really makes me very comfortable during work here.
    The good thingsFlexible time work for me
    The challengesMy challenges is from forecourt crew till assistant manager position
    5.0
    Sales assistant
    Nov 2020
    Less than 1 year in the role, former employee
    Sales assistant or any hard work
    The good thingsLove what you do to do what you want and working hard before the youth end
    The challengesDon't like angry or kind of this person
    3 people found this helpful
    5.0
    Operations officer
    Oct 2020
    I manage and supervise people.
    The good things- I learn how to manage people under my command. - I learn how to lead and command good and bad staff. - I learn how to plan and coord event for higher Commander visit and control the event. - I learn how to handle sport event and training for a healthy life. - I learn how to entertain vvip for event.
    The challengesWorking without punch card. No limit time.
    5.0
    Forecourt cashier
    Sep 2020
    3 to 4 years in the role, current employee
    Experience in customer service and conduct safety training at the station.
    The good thingsThe employer treat me well just like his family. The working culture are enjoy and doesn't stress.
    The challengesCompany benefits are excellent. Employer send worker to training every 3-6 month.
    4.0
    Lead engineer
    Sep 2020
    A good employer who cares for her employees. Abundant opportunities locally and abroad.
    The good thingsOpportunities to grow, widen knowledge, good salary and benefits.
    The challengesMost positions are 4 years assignment based (or as specified), and an employee will need to apply for his own job or other jobs at the end of the assignment.
    4.0
    Senior Systems Technician
    Jul 2020
    Why I like to work with Shell
    The good thingsExpose to advance technology, gain new experience by working with good teamwork
    The challengesAlways try with new ideas to ensure plant running and optimizing production but not jeopardizing safety of environment, people and equipment
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