Customer Service Assistant 中文客户服务助理
Customer Service Assistant 中文客户服务助理
30d+ ago
30d+ ago
Skynet
(35 reviews)
Company Profile
Company overview
Website
Industry
Logistics, Freight & Delivery Services
Specialities
Courier Company, Accounting
Company size
1,001-5,000
Primary location
No. 4 Jalan SS13/5,Subang Jaya Industrial Estate,47500 Subang Jaya,Selangor,Malaysia.
Skynet Worldwide (M) Sdn Bhd is one of the leading domestic courier companies in Malaysia with more than 80 branches located strategically throughout the country and a strong alliance with DPEX Worldwide (HQ in Singapore) which covers more than 150 countries across the globe. We are committed to provide Fast, Accurate, Reliable (FAR) express delivery service to all the customers throughout the world.
Jobs at Skynet
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Reviews overview
3.535 ratings in total
5
9
4
11
3
6
2
5
1
4
75%
63%
What’s it like working at Skynet?
AI summary of recent reviews
Skynet employees consistently praise the strong team environment and collegial atmosphere, with many highlighting the supportive and friendly nature of their coworkers. The company offers valuable learning opportunities for those eager to develop their skills, and many appreciate the positive work environment and supportive leadership team who are willing to provide guidance and help resolve issues.
Areas for improvement include compensation, with employees noting that salaries could be more aligned with market rates. The work-life balance can be challenging due to workload and traffic conditions, while the benefits package could be more comprehensive. Some employees also mention that basic facilities and office comfort could be enhanced to better support the work environment.
Recent reviews
1.0
PIC
Jan 2026Kampung Malaysia Raya Kuala Lumpur11 to 12 years in the role, former employee
Not recommended to work here
The good thingsTeammates very helpful
The challengesLong service staff more 18 years until today just received the minimum salary of RM1700. The BOSS is making money but hesitance to give extra to long service staff. You make millions but not willing to pay extra, no bonus , no annual dinner, OT not paid in full. If staff take MC will complaints as if the staff are robots to works 24hours. One Boss like to condemn even you have tried your best to do your best, no appreciation at all
2.0
Finance Executive
Aug 2025Subang Jaya Selangor4 to 5 years in the role, former employee
very challenging and your mental must strong (when dealing with boss). officemates supportive!!
The good thingsrelationship with officemates superb!!..from assistant to AM..easy to deal with other department
The challengesdealing with complicated,toxic,problematic,narcissistic boss. selective boss. the company benefits are a bit little (medical only).
4.0
Customer services
Sep 20233 to 4 years in the role, current employee
Very supportive environment
The good thingsLove the environment and many experience i learn from skynet
The challengesLess benefit with minimum basic and allowance
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