Employees at Smiggle appreciate the fun and entertaining work environment, good teamwork, and friendly colleagues. They enjoy interacting with customers, particularly children, and helping them find suitable products. Some reviews also mention flexible working arrangements as a positive aspect.
However, there are some potential challenges, such as the need to handle customers from diverse backgrounds and ensure good customer service. There are occasional issues with stock management, such as stocktakes, loss counts, and ensuring adequate stock levels. Some employees find the workload demanding, particularly during peak periods like holidays. Additionally, employees need to be careful with fragile products to ensure they are in good condition for customers.