Sonata-GBW
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    Sonata-GBW
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    Company Reviews

    Working at Sonata-GBW

    3.816 ratings in total
    5
    7
    4
    3
    3
    3
    2
    2
    1
    1
    87%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(16 ratings)
    Career development
    3.4(16 ratings)
    Benefits & perks
    2.6(16 ratings)
    Management
    3.1(16 ratings)
    Working environment
    3.6(16 ratings)
    Diversity & equal opportunity
    3.7(3 ratings)
    Ratings for Sonata-GBW are shared as-is from employees in line with our community guidelines

    reviews

    Showing 5 reviews for Petaling Selangor
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    5.0
    Customer Service Executive
    Dec 2025
    Petaling Jaya Selangor2 to 3 years in the role, former employee
    Everyone sees things differently, but I can say the support and training provided were solid.
    The good thingsI’ve been here long enough to see how the system has changed internally and how the team has grown over time. One thing I can say is that this is a good place to learn, grow, and build connections. As long as you stay focused on your responsibilities and deliver what is expected, you will be fine.
    The challengesChasing deadlines is something everyone would mention as a challenge, but honestly, which company doesn’t have deadlines? I see it less as a challenge and more as something that keeps me on my toes and pushes me to stay sharp.
    3.0
    Customer Service Representative (night shift)
    May 2025
    Kelana Jaya SelangorLess than 1 year in the role, former employee
    The job is highly demanding with unrealistic expectations, constant micromanagement, and little support, creating a stressful work environment where mistakes are not tolerated.
    The good thingsThe staff are friendly and helpful. The working environment is relaxed, and they don't restrict your activities as long as you complete your tasks responsibly.
    The challengesThe job is demanding, with high expectations from the start. You're expected to perform well even as a new hire, with little tolerance for mistakes. The workload is heavy, and they micromanage constantly. Despite claims of a "family" environment, the company culture feels stressful and unsupportive
    5.0
    Human Resources Advisor and Office Manager
    Mar 2025
    Petaling Jaya Selangor9 to 10 years in the role, current employee
    Good place to work and start your career. With proper grit and determination, there are career development opportunities.
    The good thingsA good place for you to learn and experience full time employment and in a call center working environment.
    The challengesMany applicants will find it hard to understand the jobscope if they do not read through the company profile and job description listed on the job advertisement.
    1 person found this helpful
    2.0
    Review Relations Coordinator
    Apr 2022
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    Low pay for Foreign Language Speaker
    The good thingsWorking from home and dont have to go to office.
    The challengesAll they want is numbers numbers. One day numbers are high , you will get very good. One day numbers are low, thats it. Youre out.
    1 person found this helpful
    3.0
    Quality control
    Oct 2016
    Kelana Jaya SelangorLess than 1 year in the role, former employee
    Its okay
    The good thingsThe freedom
    The challengesNeed to be fast
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