Star Aviation Services
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    Star Aviation Services
    (34 reviews)
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    Company Profile

    Company overview

    Industry

    Airlines/Aviation
    The market needed a company big enough to manage and small enough to care. Star Aviation is an Australian privately owned and operated business with capabilities in both Major and Regional Ports. Founded in 2012, Star Aviation has grown to be one of Australia’s most dynamic and exciting Ground Handlers.With a footprint in multiple states and over 100 highly skilled employees, our management team believe that success is dependent on our people, as they represent not only Star Aviation but our clients.Our consultative approach delivers a tailored result for our customers needs and is matched by an explicit promise to deliver the levels of service expected. With safety as our number one value and a continuous improvement philosophy, we offer our clients with innovative, efficient and dynamic ground handling services that provide cost effective solutions for their business.Star Aviation are the alternative solution.Source: this is an extract from the company’s own website.

    Reviews overview

    3.434 ratings in total
    5
    17
    4
    2
    3
    3
    2
    3
    1
    9
    83%
    Rate salary as high or average
    56%
    Employees recommend this employer to friends

    What’s it like working at Star Aviation Services?

    AI summary of recent reviews

    Star Aviation Services offers a positive work environment characterised by a supportive team culture and diverse workforce. Employees particularly value the opportunities for career progression within the aviation industry and appreciate the hands-on approach of management, especially noting the approachability of senior leadership. The welcoming work culture and family-like atmosphere are consistently mentioned as key benefits of working at the company.

    Common challenges include adapting to the demanding schedule with early starts and split shifts, which can impact work-life balance. Employees also note that management styles can be inconsistent across different supervisors and team leaders. The nature of airport work presents challenges with workload management during flight delays, and some employees find it challenging to navigate the multiple layers of leadership within the organisation.

    Recent reviews

    5.0
    Aircraft Cabin Cleaner
    Mar 2026
    Brisbane Airport QLD 4008Less than 1 year in the role, former employee
    Too many Chiefs. I would work again with star however no feedback since leaving....
    The good thingsThe staff. its pretty easy once you get the hang of things
    The challenges what could be improved? Now that's the Question.... TOO many Chiefs telling you what to do even though they are NOT your boss!! I started with another Lady which she had it in for me from day 1 thinking she could BOSS me around then i Spoke out letting the Managers know but nothing was done got annoyed with the situation and so decided to be the better person and Leave which don't get me wrong i LOVED working for Star but you should know your Job and what to do without 3 4 5 Boss's Simple.... NOTHING WAS DONE now she has left I applied to go back but have heard Nothing..
    5.0
    Passage service officer
    Jan 2026
    Melbourne Airport VIC 3045Less than 1 year in the role, current employee
    Quick and easy money
    The good thingsEasy and friendly environment
    The challengesCustomer facing and dealing with passengers
    2.0
    Aircraft Cabin Cleaner
    Jan 2026
    Brisbane Airport QLD 4008Less than 1 year in the role, current employee
    Poor work environment with toxic workers, managers, and leaders.
    The good thingsAirport exposure and career progression
    The challengesOps Supervisors - some are nice, others really are not Team Leaders - I like two, the others are often rude and disrespectful, good leaders and teachers but thee's more to being a good manager than that. One team leader has had it out for since day one and has made false reports and allegations about me and claims I "sabotaged his clean" when I have other team members and another team leader who state otherwise and know I didn't - and ever since I started has treated me like dirt, yelling at me and degrading me. Airport Manager is chill but also bias and limiting me in my ability to progress and treating me unfairly and giving bare minimum shifts (15 hours a week) as a part time employee while casual employees who started at the same time or after me are getting 30+ hours a week - feel so unappreciated and disrespected. I moved states for this job - not worth it. Would nto recomme nd working here if you care about your mental health and/or working in a healthy, supportive environment
    Ratings for Star Aviation Services are shared as-is from employees in line with our community guidelines
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