SugarBun
    (9 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Restaurants & Cafes (Full Service)

    Company size

    More than 10,000
    Established in 1979, we have grown from a humble ice cream parlour into an innovative Food and Beverage Franchise Restaurant Brand. With monumental presence in Sarawak (East Malaysia) (even in rural towns such as Mukah, Kapit and Saratok), we have moved into international markets successfully - Brunei Darussalam, Bangladesh, Australia and Indonesia. Locate us.In 1993, our original founder handed over the reins to a new shareholders, and at the time, we were only 12- restaurants strong. Four years later In 1997, our parent company "Borneo Oil" was listed on the Second Board of Kuala Lumpur Stock Exchange (KLSE), now known as Borneo Oil Berhad.With the new opportunity, we regenerated our menu in 2001, by launching mouth watering Asian Food, e.g. Chicken Mushroom Soup, Sambal Eco Fish, Assam Eco Fish, Nasi Lemak and Chicken Curry. Alongside our famous favourites of Broasted Chicken, Kano Chicken, Savoury Rice and Fish Burger, our menu regeneration led to a drastic increase in sales and spending per customer, and most importantly, became a household name to the people of Sarawak.At SugarBun, we believe in families eating real food together, by offering something delicious for all ages, from children to seniors. View our menu.This year (2016), we have launched “SugarBun - Borneo Asian Food" in Kuala Lumpur through a fresh, multi-stall concept, with each stall promising specific signatures. With this, we have reduced our service times and simplified operational processes. We intend to bring the best food from East Malaysia to the world, under one roof. Read more.With 89 outlets and more to come, we thank you for your support. It is our corporate vision to continuously improve our concept through research and development, to bring to you - the most compact and friendliest system possible, which is sustainable to the environment and ecosystem.Join us, as a Franchisee or Staff.

    Reviews overview

    4.29 ratings in total
    5
    3
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    5
    3
    1
    2
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    1
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    What’s it like working at SugarBun?

    AI summary of recent reviews

    Employees at SugarBun appreciate the teamwork and friendships formed with colleagues, as well as the opportunities for personal growth through gaining experience, improving communication skills, and becoming more mature. They enjoy interacting with customers and satisfying their needs on a daily basis, and find the working environment to be productive with a manageable workload.

    However, there are some potential challenges, such as dealing with uncooperative or rude customers while maintaining professionalism. The job can be physically demanding, requiring employees to stand for long periods without breaks. For those new to the food and beverage industry, there is a steep learning curve to acquire the necessary skills and knowledge. Additionally, employees must multitask and juggle various responsibilities, such as cashiering and food preparation.

    Recent reviews

    5.0
    Crew
    Sep 2020
    Less than 1 year in the role, former employee
    Awesome working environment with a good team member
    The good thingsThe other member that works there is friendly.
    The challengesNeed to handle some customers that are not very cooperative.
    3.0
    Kitchen helper
    Sep 2019
    Less than 1 year in the role, former employee
    Enjoyment
    The good thingsI met new friends and i learned to be more mature, teamwork and discipline.
    The challengesNeed to stand 8 hours straight without rest except 15 minutes rest time.
    4.0
    SUPERVISOR
    Dec 2017
    1 to 2 years in the role, current employee
    Handling a paper work,acount,and stock for outlet...managing restaurant
    The good thingsGet more experience
    The challengesSo many paper work have to do with manual step
    Ratings for SugarBun are shared as-is from employees in line with our community guidelines
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