Superceed
    (4 reviews)

    Company Profile

    Company overview

    Specialities

    AI Technology, Emotion AI

    Company size

    11-50

    Primary location

    C-12-3A, KL TRILLION, 338, JALAN TUN RAZAK, KUALA LUMPUR, 50400
    Superceed seeks to be a world-class AI player by aggregating exceptional talents from South East Asia. Superceed focuses on customer experience AI and pioneers emotion AI technology spanning facial intelligence, voice intelligence, natural language understanding, and deep learning, with a clear integration focus on its existing virtual contact center and Omnichannel platforms.Superceed's vision is grounded in the basic belief that every business is an INTERACTION CENTER and that every interaction is EMOTIONAL. Thus Superceed's original vision was to democratize MULTI-CHANNEL INTERACTIONS through cloud-based contact center applications.

    Gallery photos

    Reviews overview

    3.84 ratings in total
    5
    1
    4
    2
    3
    0
    2
    1
    1
    0
    75%
    Rate salary as high or average
    75%
    Employees recommend this employer to friends

    What’s it like working at Superceed?

    AI summary of recent reviews

    Employees at Superceed appreciate the opportunities to learn new skills, such as programming languages, customer management, and problem-solving tasks. The company provides a cooperative and caring environment that encourages interns to build their skills.

    However, some potential challenges include the daily sales targets that can be demanding for certain roles. Additionally, certain roles require a significant amount of independent learning and self-guidance, which can be challenging for some employees. Part-time employees may also find the full-day work schedule tiring, potentially impacting their work-life balance.

    Recent reviews

    2.0
    Personal loan advisor
    Jul 2019
    Less than 1 year in the role, former employee
    stressful
    The good thingslearn many new things
    The challengesto approach customers and have sales target everyday that need to be achieved
    4.0
    Internship as Telecommunication Engineer(specifically in networking field)
    Nov 2017
    Less than 1 year in the role, former employee
    Interesting and challenging with opportunity to build your skills
    The good thingsCooperative and caring. Likes to see interns to build their skills and apply them. Makes the internship interesting as employer requires the intern to solve certain tasks that would contribute to company's progress. Interesting 4 months of internship in this company.
    The challengesN/A
    4.0
    Telesales
    Jun 2017
    Less than 1 year in the role, current employee
    Improve communication skill a lot
    The good thingsthe management provide us with the SOP for us to learn how to manage customers very well in various condition
    The challengesgive suggestion on how can we improve the system that we used to connect with customer
    Ratings for Superceed are shared as-is from employees in line with our community guidelines
    Find out more about working at Superceed. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.