Telekom Malaysia
    (477 reviews)
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    Company Reviews

    Working at Telekom Malaysia

    4.4477 ratings in total
    5
    294
    4
    122
    3
    43
    2
    8
    1
    10
    89%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(477 ratings)
    Career development
    3.9(477 ratings)
    Benefits & perks
    4.0(477 ratings)
    Management
    3.9(477 ratings)
    Working environment
    4.2(477 ratings)
    Diversity & equal opportunity
    3.5(6 ratings)
    Ratings for Telekom Malaysia are shared as-is from employees in line with our community guidelines

    reviews

    Showing 33 reviews for Kuala Lumpur
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    5.0
    Technical Assistant
    Apr 2025
    Bangsar Kuala Lumpur2 to 3 years in the role, current employee
    Work from home and work from office schedules provide a well balanced life and less financial consuming for employees.
    The good thingsAble to work from home 2 days a week and very time flexible. Events that are very supportive and fun to encourage employees. The coworkers are very helpful.
    The challengesVery challenging to deal with customers' complains and the privileges between permanent and contract employees seems to have noticeable differences.
    3.0
    Quality Assurance Role
    Oct 2024
    Kuala Lumpur City Centre Kuala Lumpur9 to 10 years in the role, current employee
    good place to learn about sales
    The good thingsenjoy with working environment
    The challengesno salary increment and no permanent position
    5.0
    Protege
    Sep 2024
    Bangsar Kuala LumpurLess than 1 year in the role, former employee
    Experience in assist for client management in major account team which is specifically in handle billing system.
    The good thingsGood management and working environment
    The challengesChallenges in doing task and handle system
    2.0
    Customer Service Representative
    Mar 2024
    Bangsar Kuala Lumpur
    Good for graduate to gain experience as customer service
    The good thingsGood coworkers, everyone can support each other.
    The challengesBad management, turn over rate very high, low salary
    5.0
    IT technical support
    Oct 2023
    Kuala Lumpur
    Good working places and fot those who want to find goog job
    The good thingsMany benefit to employer
    The challengesYou can get good kwonledge and experince and also good salary.
    4.0
    Inbound Call for Billing and Provisioning
    Jul 2023
    Kuala LumpurLess than 1 year in the role, former employee
    stress when you have ups and downs of health issue
    The good thingsThe salary is good, the environment is good if you have good friend batch, otherwise its not
    The challengesThe management and the system because its hard to get Anual Leave easily. Need to explain why and when taking MC, like to criticize
    5.0
    Business consultant
    Jun 2023
    Kuala Lumpur9 to 10 years in the role, former employee
    A Place to nurture your potential
    The good thingsCulture and exposure. Opportunities given to try to be in any department in Telekom so that you could actually understood the journey of its services and management way in moving forward.
    The challengesPotential of career growth. Blindsided if you are not being selected as a over achiever.
    5.0
    Internship Student
    Jun 2023
    Kuala LumpurLess than 1 year in the role, former employee
    A good place for internship
    The good thingsRilex environtment, support from every level of staff, location strategically (menara rebung), good positive vibes culture
    The challengesCommunication between department due to authority level as intern. Limited parking at Menara Rebung. No internship allowance
    5.0
    TM Elit
    Jun 2023
    Bangsar Kuala LumpurLess than 1 year in the role, former employee
    Good working environment
    The good thingsGreat teamwork and never turning down the other colleague
    The challengesSometimes always get work at the very last minute
    4.0
    Customer Service Professional
    Dec 2022
    Kuala LumpurLess than 1 year in the role, former employee
    A good stepping stone
    The good things- Work life balance - Location - Public Holiday
    The challenges- Low salary - No benefit - Facilities
    4.0
    Company secretary assistant
    Aug 2022
    Kuala LumpurLess than 1 year in the role, former employee
    Eye Opening job with perks
    The good thingsThe people and their work based culture
    The challengesThat i did not become a permanent staff there
    5.0
    Calling customer
    Jul 2022
    Taman Tun Dr Ismail Kuala Lumpur1 to 2 years in the role, former employee
    Calling customer n you will be more matured
    The good thingsEnjoy coz the environment help each other .
    The challengesThey will push u to keep the sales
    5.0
    Customer service
    Jun 2022
    Bangsar Kuala Lumpur1 to 2 years in the role, current employee
    it was a great experience to work here
    The good thingsi got new skills that i need to improve or develop my career.
    The challengesthe customers which is some of them unable to understand
    5.0
    Technical customer care representative
    Jun 2022
    Kuala Lumpur1 to 2 years in the role, former employee
    Amazing working environment where you can learn and grow
    The good thingsAmazing bosses, Great coworkers, fantastic working culture and phenomenal team building exercises.
    The challengesLike any customer service job, its always the customers. But that is to be expected due to the job.
    4.0
    RESIDENT ENGINEER
    Apr 2022
    Kuala Lumpur1 to 2 years in the role, current employee
    BUT THEY WANT YOU FOR THEIR OWN PURPOSE
    The good thingsGOOD SALARY AND GOOD BENEFITS
    The challengesFACING AND HANDLING CUSTOMER
    5.0
    Protégé Trainee
    Mar 2022
    Kuala LumpurLess than 1 year in the role, former employee
    Great work-life balance
    The good thingsColleagues are friendly and helpful. Flexible working hours
    The challengesFast pace work movement, keeps regular updates on clients
    4.0
    Customer service
    Oct 2021
    Kuala LumpurLess than 1 year in the role, current employee
    Great experience for anyone,fresh grads or not
    The good thingsThe good thing is the training was fun. I've meet lots of amazing people. The work is only within your shift hours and you don't have to bring anything from work into your personal life
    The challengesThe customers are pretty challenging but i feel the satisfaction when I could help them solve their problems. It motivates me alot.
    5.0
    General Manager
    Sep 2021
    Kuala Lumpur
    Great working environment with strong visition to support national digital agenda.
    The good thingsA good career development with great vision and mission.
    The challengesHigh level of beauractic and business processes.
    5.0
    IT & DIGITAL
    Jul 2021
    Kuala Lumpur
    REMARKABLE AND CONDUSIVE
    The good thingsVERY CHALLENGING AND OFFER OPPORTUNITIES TO THE YOUNGSTERS WITH GOOD ATTITUDES AAN FULL OF PASSION!
    The challengesFAST AND ROBUST ORGANISATION. DELEVERING FSTER TIME TO MARKET WITH HIGH QUALITY OF IMPROVEMENT, OPEARTIONAL EXXCELENCE AND COST EFFECTIVENESS
    5.0
    Procurement
    Jul 2021
    Kuala LumpurLess than 1 year in the role, current employee
    Working in TM can improvise your soft skills unintentionally.
    The good thingsCan gain more knowledge.
    The challengesAs the MCO, cannot go the office.
    5.0
    Executive Leadership Industrial Training
    Jul 2021
    Kuala LumpurLess than 1 year in the role, current employee
    Great working environment
    The good thingsFun working environment, supportive leaders, and guidance were provided to the newbies.
    The challengesLockdown makes us work around the clock.
    5.0
    Technical support
    May 2021
    Kuala Lumpur1 to 2 years in the role, current employee
    Nice place to learn about internet networking
    The good thingsNice n knowledgeable work place
    The challengesShort breaks and normal as every company
    1 person found this helpful
    1.0
    Telesales executive
    May 2021
    Taman Tun Dr Ismail Kuala LumpurLess than 1 year in the role, current employee
    Telesales Professional
    The good thingsFriendly co workers I really don’t recommend anyone joining because of the TL and management. How ever hard u work there is no appreciation. They will simply deduct ur commission and now the commission is very low . U can only work for 1 or 2 months just for experience
    The challengesUsually the challenge is to push up sales even customer rejects
    1 person found this helpful
    5.0
    Internship student
    Feb 2021
    Kuala LumpurLess than 1 year in the role, current employee
    Great experience to gain wonderful knowledge
    The good thingsLearn on new technology and work environment
    The challengesCannot explore more due to Covid19
    5.0
    Assistant general manager
    Oct 2020
    Kuala Lumpur
    A company with a soul
    The good thingsPositive environment. Work life balance. A company that cares about its family members
    The challengesDifficult to leave once you are in the family because you really dont want to go elsewhere!
    4.0
    manager
    Sep 2020
    Bangsar Kuala Lumpur5 to 6 years in the role, current employee
    an okay telco company
    The good thingsflexibilty, working not so stressful, stable company
    The challengeslow salary increment, promotion still traditional
    5.0
    Geologist
    Dec 2016
    Kuala Lumpur1 to 2 years in the role, current employee
    I LOVE MY JOB
    The good thingsGood Team Work. They help employees with their careers and understand that not all careers are built the same. They have strong training programs, reimburse tuition for education outside of work, have active, well-thought out platforms for mentoring especially for women and minorities—and provide pathways for non-traditional career paths.
    The challengesFrom the past experiences of some off the world's well-known TM operators, the best strategy, they say, is to build up an open platform that can attract participation from hardware providers, end device suppliers, content developers and end users. TM operators should also lead the healthy development of this ecosystem, and the gene combination of Internet and telecom companies will become the core competitiveness.
    5.0
    training
    Dec 2016
    Bangsar Kuala LumpurLess than 1 year in the role, current employee
    its very challenging but good experience on stage
    The good thingsits a good platform to do more professional teamwork
    The challengesneed to overcome every challenging task when it comes to business
    4.0
    MERS 999
    Nov 2016
    Kuala Lumpur7 to 8 years in the role, current employee
    good place to experience more on telco world
    The good thingsa lot challenges if u seek for it
    The challengessalary
    4.0
    Assistant general manager
    Nov 2016
    Kuala Lumpur11 to 12 years in the role, former employee
    Total competency experience
    The good thingsI have learnt so much when i was in telekom which most of the leaders there have so many things to share as well as learnt about new technology in the market.I was imposed with the right functional competencies training which has given me to improve my day to day job
    The challengesMeeting up datelines and also dealing with difficult customers are the challenges that i've faced there.
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