Telekom Malaysia
    (477 reviews)
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    Company Reviews

    Working at Telekom Malaysia

    4.4477 ratings in total
    5
    294
    4
    122
    3
    43
    2
    8
    1
    10
    89%
    Rate salary as high or average
    92%
    Employees recommend this employer to friends
    Work/Life balance
    4.0(477 ratings)
    Career development
    3.9(477 ratings)
    Benefits & perks
    4.0(477 ratings)
    Management
    3.9(477 ratings)
    Working environment
    4.2(477 ratings)
    Diversity & equal opportunity
    3.5(6 ratings)
    Ratings for Telekom Malaysia are shared as-is from employees in line with our community guidelines

    Reviews

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    4.0
    Telesales Professional
    Apr 2026
    Kuching SarawakLess than 1 year in the role, current employee
    Not good enough for me
    The good thingsFeels good to work here but there's many things to improve
    The challengesParking, up skilling for employees, to much political environment
    5.0
    Sales Manager
    Feb 2026
    Kota Kinabalu Sabah33 to 34 years in the role, former employee
    very good place to work
    The good thingsAll the benefits given by the company
    The challengesproducts and services
    5.0
    Technical Assistant
    Apr 2025
    Bangsar Kuala Lumpur2 to 3 years in the role, current employee
    Work from home and work from office schedules provide a well balanced life and less financial consuming for employees.
    The good thingsAble to work from home 2 days a week and very time flexible. Events that are very supportive and fun to encourage employees. The coworkers are very helpful.
    The challengesVery challenging to deal with customers' complains and the privileges between permanent and contract employees seems to have noticeable differences.
    3.0
    Quality Assurance Role
    Oct 2024
    Kuala Lumpur City Centre Kuala Lumpur9 to 10 years in the role, current employee
    good place to learn about sales
    The good thingsenjoy with working environment
    The challengesno salary increment and no permanent position
    5.0
    Protege
    Sep 2024
    Bangsar Kuala LumpurLess than 1 year in the role, former employee
    Experience in assist for client management in major account team which is specifically in handle billing system.
    The good thingsGood management and working environment
    The challengesChallenges in doing task and handle system
    2.0
    Customer Service Representative
    Mar 2024
    Bangsar Kuala Lumpur
    Good for graduate to gain experience as customer service
    The good thingsGood coworkers, everyone can support each other.
    The challengesBad management, turn over rate very high, low salary
    5.0
    IT technical support
    Oct 2023
    Kuala Lumpur
    Good working places and fot those who want to find goog job
    The good thingsMany benefit to employer
    The challengesYou can get good kwonledge and experince and also good salary.
    5.0
    Data analyst
    Oct 2023
    Less than 1 year in the role, former employee
    It was a great experience where I learn a lot and the staff was very supportive and workaholics
    The good thingsthey are willing to share their expertise and never get weary of being there to provide a hand, even when they are busy with their own tasks and limited in time, I am really appreciative of having such helpful supervisors and kept boosting my enthusiasm until my project and internship is completed on time from the background of the company to every information system used in the TM. All the websites also helped me to understand better the cooperation of this work.
    The challengesThe is no user manual or reference file for the system, as the system may be utilized by someone who is unfamiliar with it. A detailed training schedule or syllabus content should be given to all practical students so that they can understand their scope more clearly and get guidance during training so that the student can achieve their target and duration.
    5.0
    Technical assistant
    Sep 2023
    1 to 2 years in the role, former employee
    full of knowledge and experience can be gain
    The good thingshighly recommended for working experience and to gain knowledge
    The challengessometimes the workload can put a pressure on us
    5.0
    Customer service
    Sep 2023
    Cyberjaya SelangorLess than 1 year in the role
    Fun and educational for the fresh graduate
    The good thingsThe managers and supervisor are very nice, friendly colleagues that willing to teach anything if were to ask.
    The challengesstill using an outdated and slow system that affect the overall quality of the workload
    5.0
    Technical assistant
    Sep 2023
    Kuantan Pahang
    THE BEST WORK IN COMPANY
    The good thingsBEST EMPLOYEE IN MALAYSIA
    The challengesMAKE TO IMPROVE MYSEFT
    4.0
    IT sales executive
    Aug 2023
    TerengganuLess than 1 year in the role, former employee
    good to gain knowledge
    The good thingspeople there is friendly and good teacher. good to gain experience and skill
    The challengesto achieve target sales. because of covid and competitor, we need good strategy marketing.
    5.0
    Telekom Malaysia
    Jul 2023
    Such a good company for business studies internships
    The good thingsEnjoying the work with teammates
    The challengesFacing the rude customers
    4.0
    Inbound Call for Billing and Provisioning
    Jul 2023
    Kuala LumpurLess than 1 year in the role, former employee
    stress when you have ups and downs of health issue
    The good thingsThe salary is good, the environment is good if you have good friend batch, otherwise its not
    The challengesThe management and the system because its hard to get Anual Leave easily. Need to explain why and when taking MC, like to criticize
    5.0
    Business consultant
    Jun 2023
    Kuala Lumpur9 to 10 years in the role, former employee
    A Place to nurture your potential
    The good thingsCulture and exposure. Opportunities given to try to be in any department in Telekom so that you could actually understood the journey of its services and management way in moving forward.
    The challengesPotential of career growth. Blindsided if you are not being selected as a over achiever.
    5.0
    Internship Student
    Jun 2023
    Kuala LumpurLess than 1 year in the role, former employee
    A good place for internship
    The good thingsRilex environtment, support from every level of staff, location strategically (menara rebung), good positive vibes culture
    The challengesCommunication between department due to authority level as intern. Limited parking at Menara Rebung. No internship allowance
    5.0
    TM Elit
    Jun 2023
    Bangsar Kuala LumpurLess than 1 year in the role, former employee
    Good working environment
    The good thingsGreat teamwork and never turning down the other colleague
    The challengesSometimes always get work at the very last minute
    1.0
    IT officer
    May 2023
    Seberang Jaya Penang7 to 8 years in the role, former employee
    Many worker have been cheated by TM due Fix Term Contract
    The good thingsnothing good, working almost 8 years without increament.
    The challengesunbalance work load given to Fix Term Contract staff. whiles, permeant staff have less workload.
    5.0
    CNC
    May 2023
    Johor Bahru JohorLess than 1 year in the role, former employee
    EXCELLENCE COMPANY TO BE A PART
    The good thingsGOOD CULTURE AND ENVIRONMENT
    The challengesTIME MANAGEMENT AND OUR SKILLS
    5.0
    Assistance manager
    Apr 2023
    Putrajaya9 to 10 years in the role, former employee
    Have a good time in TM malaysian
    The good thingsGood remuneration from the company, once of the biggest Telecommunication company in Malaysia
    The challengesHow to deal with other internal and external parties in Telekom Malaysia
    5.0
    Technical assistant
    Apr 2023
    Subang Jaya Selangor9 to 10 years in the role, former employee
    Kickstart to understand what is meaning of 'WORKING'
    The good thingsLearn everything about being a TM Employee
    The challengesUnit and staff rotation every years even workplaces keep changing
    4.0
    Network engineer
    Apr 2023
    Experience in telco infra development
    The good thingsEveryone support each other
    The challengesChallenge in customer behaviour
    1.0
    Technician
    Mar 2023
    contract staff for 5 years & not given any chances to permanent
    The good thingsgood colleague in every department
    The challengesbasic salary rm1.5k for 5 years & not given any allowance or raised salary
    1 person found this helpful
    5.0
    Intern
    Feb 2023
    Good Experience in TM
    The good thingsColleague is friendly
    The challengesNew things to learn.
    5.0
    Telecommunication technician
    Dec 2022
    Telecommunications technician
    The good thingsI like That a Job..I Have 3 years work experience in Sri lanka telecom in srilanka
    The challengesNo matter how difficult the task is, I am ready to do it to the best of my ability
    5.0
    TM ELIT (EXECUTIVE)
    Dec 2022
    1 to 2 years in the role, former employee
    Excellent experienced working with TM
    The good thingsWorking environment very joyful and happy. Everyone helping each other.
    The challengesWorkload was not constant, sometimes too much work to even think about going home. Sometimes less work bur overall I enjoy myself working at TM.
    4.0
    Customer Service Professional
    Dec 2022
    Kuala LumpurLess than 1 year in the role, former employee
    A good stepping stone
    The good things- Work life balance - Location - Public Holiday
    The challenges- Low salary - No benefit - Facilities
    5.0
    TM ELIT
    Dec 2022
    Less than 1 year in the role, current employee
    Great environment, good management and rapid growth development career.
    The good thingsResourceful managers, good environment with colleagues and great experience.
    The challengesTakes time to access WIFI, SAP and other.
    5.0
    Risk management analyst
    Dec 2022
    11 to 12 years in the role, former employee
    Good Place to Work and gain experience
    The good thingsTM train their employees to the max. The company teaches a lot you have to be more active and gain knowledge everywhere in various department
    The challengesTo satisfy customer needs, been main focus to the company you have to work hard to please them.
    3.0
    Customer sales representative
    Nov 2022
    Melaka MelakaLess than 1 year in the role, former employee
    Average working environment
    The good things1. Casual working setting environment. 2. Can leverage your soft skills 3. Breakout room full of games to play during your break time 4. Pantry with fridge and microwave. Full during lunch. Not enough space but still a pretty good effort to provide a functioning pantry.
    The challenges1. If you don't have at least 3 sales per day you have to stay back until 7pm 2. Plus if you don't reach your sales target every week, you have to work on weekend too for half day (alternate weeks) 3. Stressful and exhausting mentally since you need to handle customer and the management of TM don't want to consider to choose either to stay back until 7pm or work on weekend only. They only care about the sales not the wellbeing of the workers. No tips on how to pitch to customer even from the upper management. They just know how to instruct you to do it yourself. 4. If you're thinking of working as telesales, you need to make sure you have good sales skills and able to reach high target everyday. 5. This job does not promise you career enhancement since TM only use agency to recruit their workers. So, no permanent job. Contract only. Sad right. Hahaa. Do better TM.
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