Employees at Times24 Malaysia appreciate the friendly and supportive colleagues, as well as the good work environment with opportunities for socialising. The flexibility in working hours and ability to maintain a work-life balance are also seen as positives, along with the company benefits and opportunities for learning and growth.
However, there are some potential challenges, such as demanding work expectations with the need to be available 24/7 and meet targets. There are also potential issues with management, including a lack of clear communication and frequent changes in priorities. Reviewers noted that there is room for improvement in systems and processes, such as training programs and customer service. Additionally, a high staff turnover rate, particularly for non-executive staff, was mentioned as a potential challenge.