Penang Island Penang3 to 4 years in the role, current employee
It's a supportive and motivating space that fosters creativity and professional growth. The team is friendly and respectful, making it a welcoming and engaging place to work. Overall, it's a productive and rewarding setting that encourages flexibility and efficiency
The good thingsthe enviroment and flexibility
The challengesthe error consequences
2 people found this helpful
2.0
Customer Service Representative
Apr 2024
Bayan Lepas Penang1 to 2 years in the role, current employee
Okay yet unsatisfied.
The good thingsUnderstanding colleague (If lucky).
The challengesFull of politics and no work life balance.
6 people found this helpful
5.0
Customer service
Oct 2023
Bayan Lepas Penang1 to 2 years in the role, former employee
The process of middle man in between shipper and customer
The good thingsMost of them are really friendly and can learn fast
The challengesDepends on our task that we handling
1 person found this helpful
4.0
Customer service
Aug 2023
Bayan Lepas Penang1 to 2 years in the role, former employee
Helping customers to create company codes to proceed with shipping process.
The good thingsThe working environment is okay. Colleagues, team leaders and managers were friendly. Can go off work on time after working hours and can even claim Overtime if need to work extra hours or on public holidays.
The challengesBecause the company works with China, the downside of the company is sometimes have to work on public holidays.
2 people found this helpful
5.0
Customer service representative
Jun 2023
Bayan Lepas Penang1 to 2 years in the role, current employee
Processing an invoice from different country
The good thingsI enjoy working here
Enviroment
Team member
Team leader is very supporting
The challengesWorklife balance
Handle issue from country
Solving problems
Reducing error
Supporting other country
1 person found this helpful
4.0
Customer service representative (Master Data Maintenance)
Jun 2022
Bayan Lepas PenangLess than 1 year in the role, current employee
Great start for a fresh graduate
The good thingsEmployer friendly. Environment is ok. Can work in here as a start to experience how working life feels like. OT is not needed and definitely no need to work on weekends for me.
The challengesRepetitive tasks. Finding parking can be a struggle if not go there early.
2 people found this helpful
4.0
Customer service officer
Jun 2021
Bayan Lepas Penang1 to 2 years in the role, current employee
Good experiences to learn on this job.
The good thingsGood environment, Support team, work with fun, Easy to take leave, Transparent.
The challengesSame task, customer not respond an email and need management to assist, distance home to office is far.
1 person found this helpful
Company Reviews published on our site are the views and opinions of their authors and do not represent the views and opinions of Jobstreet or its personnel. Jobstreet does not verify the truth or accuracy of any reviews and does not adopt or endorse any of the comments posted. Jobstreet posts reviews for what they are worth and for informational purposes only to assist candidates to find employment.