Toll Group
    (38 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Logistics, Freight & Delivery Services

    Specialities

    Logistics, Transport, Supply Chain

    Company size

    101-1,000

    Primary location

    114&114A, Pesara Kampung Jawa 3, Bayan Lepas Industrial Zone, 11900 Penang, Malaysia.
    At Toll, we do more than just logistics - we move the businesses that move the world. Our 20,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.comOur missionEvery minute, every day, in countless decisions, transactions, interactions and innovations, people and businesses move the world forward. Making moves that define markets and power industries. Moves that impact economies and empower communities. And it’s here that we are at our best because the only way that our customers can keep moving, is if we do, harnessing deep passion and experience from across our organisation to help these moves happen. So, at the very moment when our customers need us, we bring together the best of who we are, so they can be at their best. That’s why we never settle. Why we strive for excellence in everything we do. Why we put passion behind every ounce of progress. Why we pull together to deliver success. And then reach further still, to anticipate what’s next. At Toll, we do more than just logistics. We move the businesses that move the world.Why TollWhy join us? At Toll you will be connected to a world of opportunity. Our global network exposes you to industry leading ideas, best practice processes, innovation, equipment, and technology. And our people? We employ some of the most experienced and talented individuals in the industry, ready to collaborate and support you on your career journey.

    Jobs at Toll Group

    Based on your search activity

    at Toll Global Forwarding (Malaysia) Sdn Bhd
    Bayan Lepas, Penang
    Ensure smooth global exports by managing data, bookings, and shipments with precision. Use English & Mandarin to connect worldwide.
    Ensure smooth global exports by managing data, bookings, and shipments with precision. Use English & Mandarin to connect worldwide.
    classification: Manufacturing, Transport & LogisticsManufacturing, Transport & Logistics
    2d ago
    2d ago

    at Toll Global Forwarding (Malaysia) Sdn Bhd
    Bayan Lepas, Penang
    We are seeking a detail-oriented and proactive Customer Service Representative, Mandarin and non-Mandarin speakers, to join our team.
    We are seeking a detail-oriented and proactive Customer Service Representative, Mandarin and non-Mandarin speakers, to join our team.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    19d ago
    19d ago

    Gallery photos

    Reviews overview

    4.138 ratings in total
    5
    18
    4
    10
    3
    6
    2
    2
    1
    2
    94%
    Rate salary as high or average
    82%
    Employees recommend this employer to friends

    What’s it like working at Toll Group?

    AI summary of recent reviews

    Toll Group employees consistently highlight the positive work environment with friendly colleagues and supportive team members. The management team receives praise for their supportive approach, and employees appreciate the flexible working hours and overtime compensation when required. The company's effort to recognise good performance through monthly excellence awards and employee celebrations contributes to a positive workplace culture.

    Areas for potential improvement include addressing the repetitive nature of some tasks and providing clearer career progression paths. Some employees mention the need for improved facilities at certain branches, particularly regarding parking arrangements. There are also suggestions for enhanced training programs for new staff to better meet workplace expectations.

    Recent reviews

    5.0
    Experienced Customer Support Officer
    May 2025
    Penang Island Penang3 to 4 years in the role, current employee
    It's a supportive and motivating space that fosters creativity and professional growth. The team is friendly and respectful, making it a welcoming and engaging place to work. Overall, it's a productive and rewarding setting that encourages flexibility and efficiency
    The good thingsthe enviroment and flexibility
    The challengesthe error consequences
    2.0
    Customer Service Representative
    Apr 2024
    Bayan Lepas Penang1 to 2 years in the role, current employee
    Okay yet unsatisfied.
    The good thingsUnderstanding colleague (If lucky).
    The challengesFull of politics and no work life balance.
    5.0
    Customer service
    Oct 2023
    Bayan Lepas Penang1 to 2 years in the role, former employee
    The process of middle man in between shipper and customer
    The good thingsMost of them are really friendly and can learn fast
    The challengesDepends on our task that we handling
    Ratings for Toll Group are shared as-is from employees in line with our community guidelines
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