Employees appreciate the learning opportunities at Total IFM, gaining diverse experience and developing multiple technical skills. The hands-on nature of the work, including service, repair, and problem-solving tasks, is valued by staff. Colleagues are generally helpful and supportive, creating positive working relationships amongst team members.
However, there are some potential challenges, including a management style that can involve close oversight of work. Work/life balance can be demanding, with overtime requirements and extended working hours including five and a half day weeks. Some staff have raised concerns about benefits and payment processes, and the role requires multiple technical skills across various systems, which can be physically and mentally demanding. Additionally, teamwork could be strengthened in some areas.