UBASE
    (19 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Telecommunications & Internet Service Providers

    Specialities

    Business Process Outsourcings, HR Recruiting & Consulting, Back Office Outsourcings, Staffing, Customer Service Center, Workforce Planning Consulting

    Company size

    101-1,000

    Primary location

    LEVEL 10, MENARA KEN TTDI, NO 37,JALAN BURHANUDDIN HELMI, TAMAN TUN DR ISMAIL,
    UBASE Group is a Global Business Process Outsourcing (BPO) Leader, committed to delivering the Best Customer Experience (CX) Services by Understanding Customers’ Needs (KNOW), Reaching Customers Efficiently (MEET), Supporting Customers Seamlessly (CARE), and provides Customized Solutions throughout the Clients’ Business Processes.

    Jobs at UBASE

    Based on your search activity
    Love 9-6 office hours & big earnings? Sales experience is all you need to join us and earn high commissions!
    Love 9-6 office hours & big earnings? Sales experience is all you need to join us and earn high commissions!
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    14d ago
    14d ago
    Ready to turn your bilingual superpower into a career at the cutting edge of finance? it’s your front-row seat to the future of digital assets.
    Ready to turn your bilingual superpower into a career at the cutting edge of finance? it’s your front-row seat to the future of digital assets.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    25d ago
    25d ago

    Our mission statement

    All employees have opportunities to expand their capability and develop career plans regardless of age, gender, title, and disability. We provide various benefits to our employees. These include a sleeping and health keeper room health care center, resting place, feeding room, and cafeteria. In addition, employees enjoy four major insurance coverage and are paid annual and maternity leave.Vision Statement: "Satisfying partners by satisfying partner’s customers”

    Featured

    HR Asia's Best Place to Work in 2019
    UBASE Asia strives to provide a comfortable and enjoyable space as a part of its lifestyle, beyond providing a simple working environment for employees. Diverse members gather to form a society called UBASE Asia. UBASE Asia is awarded HR Asia's Best Place to Work in 2019 and 2020.
    Featured banner image

    Awards and accreditations

    HR Asia's Best Place to Work 2019
    HR Asia's Best Place to Work 2019

    Gallery photos

    Reviews overview

    3.419 ratings in total
    5
    11
    4
    0
    3
    0
    2
    2
    1
    6
    85%
    Rate salary as high or average
    58%
    Employees recommend this employer to friends

    What’s it like working at UBASE?

    AI summary of recent reviews

    UBASE receives positive feedback for its supportive and approachable management style, with supervisors who provide good guidance and maintain flexibility. The company offers attractive compensation and benefits, including annual health checks and yearly increments. Many employees appreciate the positive work environment and friendly colleagues that contribute to team success.

    However, some employees note challenges including high expectations around task completion and demanding workloads. The company's growth phase means there are erratic work schedules, particularly during new business onboarding. Additionally, employees need to be comfortable with frequent changes and sometimes taking on multiple roles as the company continues to evolve.

    Recent reviews

    1.0
    Data Analyst
    Jun 2025
    Kuala Lumpur City Centre Kuala Lumpur1 to 2 years in the role, current employee
    Very Negative Environment
    The good thingsTeam members and colleagues.
    The challengesPoor HR and Management.
    2.0
    Analyst
    Jun 2024
    Taman Tun Dr Ismail Kuala LumpurLess than 1 year in the role, former employee
    The place is full of negative vibe and the management is not flexible and not open for engagement and feedback
    The good thingssalary is pretty good
    The challengesHostile Enviorement and negative vibe
    5.0
    Customer Service Representative
    Jan 2024
    Bandar Utama SelangorLess than 1 year in the role, current employee
    I have been working here for four months and I have been enjoying every minute of it. The management is nice, helpful and understanding.
    The good thingsSuperb environment and amazing management.
    The challengesWorking schedule, growth.
    Ratings for UBASE are shared as-is from employees in line with our community guidelines
    Find out more about working at UBASE. Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
    This profile contains information from job postings, company websites, third-party databases and AI-generated content. Information may be incomplete or outdated. View our Company Profiles Terms.