VADS Berhad
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    VADS Berhad
    (262 reviews)
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    Company Reviews

    Working at VADS Berhad

    4.0262 ratings in total
    5
    100
    4
    96
    3
    41
    2
    12
    1
    13
    81%
    Rate salary as high or average
    82%
    Employees recommend this employer to friends
    Work/Life balance
    3.6(262 ratings)
    Career development
    3.5(262 ratings)
    Benefits & perks
    3.2(262 ratings)
    Management
    3.3(262 ratings)
    Working environment
    4.0(262 ratings)
    Diversity & equal opportunity
    2.0(2 ratings)
    Ratings for VADS Berhad are shared as-is from employees in line with our community guidelines

    reviews

    Showing 16 reviews for Kuala Lumpur
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    most recent
    2.0
    Team Leader
    Sep 2024
    Kuala Lumpur City Centre Kuala Lumpur3 to 4 years in the role, current employee
    static salary
    The good thingsenvironment is good, building is good
    The challengesno increment , no bonus, no offer for permanent
    3.0
    Customer care executive
    Sep 2023
    Taman Tun Dr Ismail Kuala Lumpur5 to 6 years in the role, former employee
    Good working environment expecially bounding with staff and officer
    The good thingsNo shift, 5 working days, office no for from house
    The challengesDifficult to find parking, tol and have to face heavy traffic every day
    3.0
    Customer service
    Jul 2023
    Kuala Lumpur1 to 2 years in the role, former employee
    GOOD AS A STEPPING STONE
    The good thingsA VERY GOOD TEAM LEADER WHO ENHANCE AND BOOST US
    The challengesTHE WORKING HOURS AS YOU NEED TO WORK ON SHIFT BASIS
    3.0
    Customer service
    Jan 2023
    Kuala Lumpur1 to 2 years in the role, current employee
    Good environment but low salary
    The good thingsRelax and healthy environment. Not really stress but the stress only when handling customer. Overall is okay
    The challengesLow salary with almost no benefit at all
    4.0
    Helpdesk support
    Jan 2023
    Taman Tun Dr Ismail Kuala LumpurLess than 1 year in the role, former employee
    Stress to handle complaint from customer and to meet sla per call at the same time.
    The good thingsgood for fresh grade to get experience
    The challengesmultitasking with limited time to create report per call on to meet sla
    1 person found this helpful
    3.0
    Customer services
    Aug 2021
    Bangsar Kuala Lumpur11 to 12 years in the role, current employee
    Good interpersonal skill, can work under presure, flexible time.
    The good thingsflexible working hour all time, work in group and can work under minimize supervision.
    The challengesSystem is limited and the number of the usage of that system increase .It impact the performance of system such as became slow.
    4.0
    Outbound call center agent
    Aug 2021
    Taman Tun Dr Ismail Kuala LumpurLess than 1 year in the role, current employee
    Challenging but satisfied
    The good thingsLearn to communicate well with customer and understanding their needs.
    The challengesManagement of the company managed unfairly sometimes. Overall, they treated well.
    5.0
    CSP
    Jul 2021
    Bangsar Kuala LumpurLess than 1 year in the role, current employee
    Great place to start
    The good thingsFriendly environment and good management. 2 payments in a month.
    The challengesMonthly payment amount is acceptable for me but salary and allowances depends on your HR and it is not fixed.
    3.0
    Quality assurance
    Mar 2021
    Taman Tun Dr Ismail Kuala Lumpur9 to 10 years in the role, current employee
    Great working environment, however no much of support given by manager
    The good thingsGet to know different project campaign and get to interact with different type oof people. Supportive immediate superior.
    The challengesManagers are not supportive and never provide instructions on any works that you are being asked to complete. Managers only focus on the result/outcome instead of the effort of subordinate has given.
    4.0
    Full time staff
    Oct 2020
    Taman Tun Dr Ismail Kuala LumpurLess than 1 year in the role, former employee
    Challenging yet relax
    The good thingsI love the environment there. Other than the office is super comfy, everybody is like a family. The challenge is the customer. You have to truly have large patient to deal with them politely and provide good hospitality. Patient is key to survive customer service.
    The challengesPatient is key to survive in customer service. Always see customer’s need first and find good solution. TM always in upgrade so there are new things to learn. Be open to learn and be positive.
    4.0
    Shift Leader
    Oct 2020
    Kuala Lumpur5 to 6 years in the role, current employee
    very good workingenvironment
    The good thingsflexible working environment work-life balance
    The challengesno salary incremental. low salary
    5.0
    customer service
    Aug 2017
    Taman Tun Dr Ismail Kuala LumpurLess than 1 year in the role, current employee
    good environment
    The good thingshaving good environment and working in comfort zone, team leader give good guidance. able to learn how to communicate and handle hard customer. able to earn high commision if know how to persuade customer
    The challengesinformation hard to get and always change time to time
    5.0
    Customer service agent
    Feb 2017
    Kuala LumpurLess than 1 year in the role, current employee
    really good to work here
    The good thingsvery good environment work place and the staff their is very friendly
    The challengesall ok here
    4.0
    Customer Service Professional
    Dec 2016
    Bangsar South Kuala LumpurLess than 1 year in the role, current employee
    Life made Easier
    The good thingsDo as much as we can to solve customer problem
    The challengesInsufficient on site technician that cause some of the customer problem solved after 24 hours.
    4.0
    Customer service
    Nov 2016
    Kuala LumpurLess than 1 year in the role, current employee
    Can learning about Customer Service Skill
    The good thingsGood Facilities provided
    The challengesTiming working Shift Arrangement New Project offers
    1.0
    Training specialist
    Nov 2016
    Kuala Lumpur5 to 6 years in the role, former employee
    Disaster
    The good thingsa lots of friends
    The challengesmanagement is terrible
    1 person found this helpful
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