Wembley Hotel
    (6 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Pubs, Bars & Clubs

    Specialities

    Accomodation, Food & Beverage, Marketing, Finance, Human Resources, Hotel & Tourism

    Company size

    51-100

    Primary location

    St. Giles Wembley, Penang
    St. Giles Wembley, Penang, with 415 rooms, is strategically located along Magazine Road, in the heritage city of George Town, Penang. It housed a Grand Ballroom with a seating capacity of 1200 persons, several meeting rooms,the famous Wembley Café, Swimming Pool, Gymnasium, Health Centre, Executive Lounge and a Helipad (the first for a Penang hotel as well as in the Northern region).

    Gallery photos

    Reviews overview

    4.86 ratings in total
    5
    5
    4
    1
    3
    0
    2
    0
    1
    0
    83%
    Rate salary as high or average
    100%
    Employees recommend this employer to friends

    What’s it like working at Wembley Hotel?

    AI summary of recent reviews

    Employees at Wembley Hotel appreciate the teamwork and supportive environment, where colleagues are friendly and work together like a family. Management is praised for guiding and supporting employees, particularly new hires. The hotel provides an enjoyable learning environment for new employees to gain experience in the industry.

    However, there are some potential challenges, such as a heavy workload, particularly during peak seasons. Employees need to be patient and able to handle difficult customer requests while maintaining a positive attitude. There is also an expectation for employees to be able to multitask and complete tasks independently.

    Recent reviews

    4.0
    Guest service agent
    Jul 2021
    Less than 1 year in the role, current employee
    Great experience but limited prospect in current department
    The good thingsGood manager that lead us to a higher level in customer service. Teamwork with colleague that friendly and responsibility. Stress-free and comfortable working environment.
    The challengesNeed to be rapid while check in a guest and also need to be patient if fussy guest request or asking for many question. Need to be able to solving question and complete tasks individually. Handle all guest with care and not to show our bad mood to guest.
    5.0
    F&B supervisor
    Aug 2020
    5 to 6 years in the role, current employee
    It's wonderful industry,will know alot guest from different country..it's gain experience
    The good thingsTeamwork, communication,service,observation and role model for junior staff..grow ur junior staff
    The challengesMiscommunication management Didn't updated information Overtime per hour rm 6 only
    5.0
    Bellman
    Jul 2020
    Less than 1 year in the role, current employee
    Friendly staff! Like Family!
    The good thingsThey'll always guide me from zero since this is my first hotel job. Enjoyable process of learning in a new environment.
    The challengesJob enlargement that seems out of my expertise and been forced to change department and risking my grades in work.
    Ratings for Wembley Hotel are shared as-is from employees in line with our community guidelines
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