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    IBM
    4.0 total rating from 312 reviews
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    IBM Company Profile

    Company overview

    Industry

    Computer Software & Networking

    Company size

    More than 10,000 employees

    Primary location

    5/F, 50 Tai Nan West Rd, Wai Gao Qiao Free Trade Zone, Shanghai 00000
    Founded in 1911 in the U.S., IBM – International Business Machines, is the world's largest IT and business solution provider. IBM is the only IT Company in the world, and also in China, to offer end-to–end solutions from hardware to software services and high end consultancy. IBM’s services arm is the world's largest information technology and consulting service provider.To drive higher value for clients and address the growing demand for global delivery of IT services, IBM opened its Global Delivery Center (GDC) in China in 1999 in Shanghai. Over the past decade, it has become IBM's second largest Global Delivery Center worldwide.China GDC provides a broad spectrum of services, including consulting, systems integration, application services, maintenance, testing, solution management, business transformation outsourcing services and IT infrastructure services. It also supports leading package solutions, such as SAP, Oracle, Siebel, mainframe and e-business applications.China GDC provides services to clients worldwide across the locations of Shanghai, Dalian, Shenzhen, Chengdu, and Wuhan and on the client sites. All the Global Delivery Centers located around the world comply with IBM’s global practices, processes and methodologies.In 2009, China GDC has successfully attained both ISO 20000 and ISO 27001 certifications. The ISO certification is another important milestone in the company’s continuous quality improvement efforts following its accreditation of Capability Maturity Model® Integration Maturity Level 5 (CMMI 5) Version 1.2 by the Software Engineering Institute (SEI) in 2008. With the latest and highest international standard institutionalized across China Global Delivery’s sites, IBM continues its leadership in quality control in China’s application services outsourcing market.

    Reviews overview

    4.0312 ratings in total
    5
    119
    4
    124
    3
    42
    2
    15
    1
    12
    89%
    Rate salary as high or average
    87%
    Employees recommend this employer to friends

    What’s it like working at IBM?

    AI summary of recent reviews

    Employees at IBM appreciate the supportive working environment with guidance from managers, as well as the flexibility offered in work arrangements. The company provides opportunities for learning and development through various resources and platforms. Many reviewers highlight the good work-life balance, and the international exposure from working with global teams is valued.

    However, there are some potential areas for improvement. Some employees feel that compensation and benefits, such as salary progression, bonuses, and medical benefits, could be better. There are concerns about heavy workloads, with expectations to work overtime, on weekends, and during holidays. A few reviewers mention limited opportunities for career progression and unclear paths for advancement. While training resources are available, some employees feel there could be better training and support, particularly for new hires.

    Is this AI summary useful?

    Recent reviews

    3.0
    Associate
    Sep 2024
    Petaling Jaya Selangor
    It’s a good stepping stone for new graduates or if you’re looking to work 3-5 years here. Your work experience and environment is highly dependent on the team/department you’re in.
    The good things- The working environment here is positive. Team leads and managers are willing to provide support and guidance to their staffs. - Flexibility is still here with regards to WFH, though it’s highly dependent on the team leads. - The work here is fairly simple and siloed. You’re only expected to your job scope which is good if that’s what you’re looking for. - Office location is near MRT and next to a mall which is convenient.
    The challenges- Poor/lack of staff benefits and slow yearly salary progression unless you get a promotion and band upgrade. - Yearly performance bonus is very low. Expect 10% - 20% of your MONTHLY salary as your bonus, and this is if you’re exceeding expectations. - Poor work life balance. We’re expected to work during public holidays, major long holidays, Christmas and NYE for the sake of supporting the business. The pay and bonus do not commensurate with the effort required to support. - Strong backup culture. If you are teamed with a deadweight then you are expected to cover his/her tasks. - Mediocrity is rewarded. It doesn’t pay to go the extra mile.
    4.0
    BSO Cash Application
    Aug 2024
    Petaling Jaya SelangorLess than 1 year in the role, former employee
    Good place to work, grow knowledge and grow connections.
    The good thingsEqual opportunity for all. Good Tools & System. Focuses employees growth and development
    The challengesWork life balance. Heavy workload.
    3.0
    Administration Officer
    Jun 2024
    Petaling Jaya Selangor1 to 2 years in the role
    Good and fast-paced company.
    The good thingsIt's a good environment where one can learn a lot. You'll be communicating with teams all over the world.
    The challengesThere is no work-life balance since you have to be available and on standby all the time, and you have to follow international time when scheduling your work.
    Ratings for IBM are shared as-is from employees in line with our community guidelines
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    Find out more about working at IBM. Read company reviews from real employees, explore life and culture and view all open jobs.
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