ADA Shared Services
    (3 reviews)

    Company Profile

    Company overview

    Company size

    11-50

    Primary location

    Penthouse 1-21-1 Suntech @ Penang Cybercity, Lintang Mayang Pasir 3, Bayan Baru 11950 Penang
    ADA Shared Services Sdn. Bhd. (ADA) is a Flexible Workspace provider founded in year 2008 with head office in Penang, Malaysia. We are the 1st and longest operational Serviced Office and Virtual Office service provider in Penang and have our presence at 7 prestigious locations in Penang to date namely Suntech @ Penang Cybercity, One Precinct (MSC Status Building) and One Square at Bayan Baru, Ixora Hotel and Setia Sentral at Perai, Straits Quay Marina Mall at Georgetown and Queens Waterfront Q1 at Bayan Lepas with more than 100,000 sq. ft. of total office spaces and still counting.ADA is a trusted vendor and service provider to Multinational Corporations, SMEs & Startups.We have a clear vision to create a World Commute-less (Live More) and mission to empower workforce to work within 15 minutes radius (walking or driving) from home.Businesses is enabled to empowering workforce to work hybrid or remotely in a practical and sustainable offices of their choice within close proximity from their home, not at home. We believe in work-life integration, and every life activities have their designated place to perform well.

    Our mission statement

    workspace within 15 minutes commute radius from home (walking or driving)

    Gallery photos

    Reviews overview

    3.73 ratings in total
    5
    1
    4
    1
    3
    0
    2
    1
    1
    0
    67%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at ADA Shared Services?

    AI summary of recent reviews

    ADA Shared Services was one of the first coworking businesses in Penang, offering employees the opportunity to learn new skills in areas such as customer management, sales, complaints handling, HR, phone configurations, and IT troubleshooting. The company also provides medical benefits to its employees.

    However, there were some potential challenges, including management challenges with confusion between the two bosses. Employees also had to work on helping customers understand the company's products and concepts, as customers often had different ideas that did not align with the company's offerings. Additionally, IT employees needed to have quick response times and critical thinking to solve issues in a fast-paced environment.

    Recent reviews

    2.0
    Executive
    Nov 2020
    Penang1 to 2 years in the role, former employee
    Good startup of coworking office with poor management
    The good thingsOne of the first coworking businesses started in Penang.
    The challengesPoor management team, confusion among two bosses.
    5.0
    Customer service
    Nov 2019
    9 to 10 years in the role, former employee
    Virtual Services & Workspace
    The good thingsNew services in Penang and learnt how to manage customers, Sales and complaints. In this working environment I learnt to be more patient than ever, most complaints was in email which customers does not want to listen by phone, they prefer by email no eyes contact. I learnt how to manage staffs problem as an HR and also as an interviewer. Learnt more about phone configuration with IT personal. Thanks
    The challengesHow to manage customers to understand our product which they dont really understand the concept and to gains customers trust in our product as we have our competitors around the corner. Every customers have their ideas which does not relevant to our concept and not easy to persuade but we manage and the company is going stronger till now. Having good relation with the company and in very good terms, most of the customers known me as a friendly and helpful CS. Thanks.
    4.0
    IT support engineer
    May 2017
    1 to 2 years in the role, former employee
    Good
    The good thingsGood to improve IT skills and experience. Also have medical benefit.
    The challengesAlways need to have fast response and critical thinking to solve IT issue
    Ratings for ADA Shared Services are shared as-is from employees in line with our community guidelines
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