American Express
    (130 reviews)

    Company Profile

    Company overview

    Industry

    Banking & Credit

    Specialities

    Strong Brand Reputation, Strong Organizational Culture

    Company size

    1,001-5,000

    Primary location

    Menara Prestige, 1 Jalan Pinang. 50450 Kuala Lumpur. Malaysia
    You Lead the Way. We’ve Got Your Back.At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

    Jobs at American Express

    Based on your search activity

    at American Express International Inc.
    Kuala Lumpur City Centre, Kuala Lumpur
    Connect with corporate customers to address and resolve flagged credit cases through inbound and outbound calls and emails.
    Connect with corporate customers to address and resolve flagged credit cases through inbound and outbound calls and emails.
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    25d ago
    25d ago
    Global Commercial Credit (GCC) works on multiple integration and analytical projects from conceptualization through to implementation. The APAC...
    Global Commercial Credit (GCC) works on multiple integration and analytical projects from conceptualization through to implementation. The APAC...
    classification: AccountingAccounting
    4d ago
    4d ago

    Gallery photos

    Reviews overview

    4.6130 ratings in total
    5
    94
    4
    23
    3
    9
    2
    3
    1
    1
    98%
    Rate salary as high or average
    97%
    Employees recommend this employer to friends

    What’s it like working at American Express?

    AI summary of recent reviews

    American Express stands out for its exceptional company culture that emphasises inclusivity, professionalism, and support. Employees particularly value the competitive compensation and comprehensive benefits package, along with supportive leadership that provides regular coaching and guidance. The company's commitment to professional development through various training programs and workshops is also highly regarded.

    However, some aspects of the role can be demanding, particularly for those working night shifts serving US markets, which can impact work-life balance. The presence of many talented colleagues means there is substantial competition for career advancement, and employees need to manage high performance expectations with demanding targets, especially in customer service roles.

    Recent reviews

    5.0
    Customer Care Professional
    Nov 2023
    Kuala Lumpur3 to 4 years in the role, former employee
    Achieved goals tremendously over the years working in AMEX
    The good thingsTher perks, benefits, peers and people around plus the environment was a the bestest place ever to work, in such a great organization as AMEX
    The challengesvery minimal as the Superiors, peers even the Management are very good in taking care of employees well-beings
    5.0
    Global support executive
    Aug 2023
    Kuala Lumpur
    Great place to work with great cultures and with great leadership
    The good thingsNot to compare, Amex is just superb. will try an understand all employee need and want!
    The challengesless opportunity as too many talented colleagues
    2.0
    Customer care service
    Aug 2023
    Kuala Lumpur3 to 4 years in the role, former employee
    high salary, but that's it
    The good thingsgood pay but that's it
    The challengesterrible working hours, no work life balance, force to attend company activities on your own money and time !!! difficult to move internally, very intense call load, indirect forced sales
    Ratings for American Express are shared as-is from employees in line with our community guidelines
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