Employees value the learning opportunities at BIG Pharmacy Healthcare Sdn Bhd, particularly in healthcare knowledge, management, and customer service skills. The commission structure is competitive, allowing staff to earn higher salaries through sales performance, and the base salary is above market average with additional benefits such as bonuses and allowances. Many appreciate their friendly and collaborative colleagues who create a supportive team environment.
However, there are some potential challenges to consider. Employees experience significant pressure to meet sales targets, with high expectations and frequent target increases. Work-life balance can be affected by long working hours and expectations to attend training or handle tasks on off days. Heavy workloads due to staff shortages require multitasking across various responsibilities. The sales-focused culture creates a competitive atmosphere that some find uncomfortable, and management support varies across locations. Additionally, standard operating procedures change frequently, and some employees note limited opportunities for career progression.