British Telecom
    (66 reviews)
    Unclaimed

    Company Profile

    Company overview

    Industry

    Telecommunications & Internet Service Providers

    Company size

    101-1,000

    Primary location

    Bangsar South Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia
    BT is one of the world’s leading communications services companies. We are a global leader in managed networked IT services, operating globally and delivering locally to help our customers succeed. We employ 89,000 people worldwide and serve the needs of customers in more than 170 countries, making us one of the largest professional service providers in our industry.We have been operating in Malaysia for 20 years and today we have around 600 people all based in our office in Bangsar South. In early 2013 we received an MSC status & announced our partnership with the Multimedia Development Corporation (MDeC) to establish a Global Shared Service facility in Malaysia.We are focusing on building our industry specific capabilities in Malaysia, especially in Financial Services, Global Consumer Package Goods, Global Manufacturing, Oil and gas, Healthcare and Education. We serve a number of large multinational customers as well as many domestic customers including local Financial Services Industry, Telecommunication Providers, Government-linked companies (GLC) and Public Sector.Our global development centre ( BT Technology, Service & Operations) is responsible for the innovation, design, development and delivery of the processes, networks and platforms that run the BT business – our centre in Malaysia will undertake development projects using enterprise information technologies to improve customer service and enable us to invest and grow the business.About BT Technology, Service & Operation (TSO)TSO is an internal service unit responsible for the innovation, design, development and delivery of the processes, networks and platforms that run the BT business – The centre in Malaysia undertakes development projects using enterprise information technologies to improve customer service and enable us to invest and grow the business.The TSO team works closely with each of BT’s customer-facing lines of business to create new products and make sure that existing services evolve to meet the needs of their customers. BT is always looking towards the future and team manage most research and development, and are responsible for BT’s worldwide patent portfolio of more than 4,500 patents and applications. BT is continuing its long history of innovation. In 1926 BT held the world’s first two-way, trans-Atlantic conversation by radio telephone from our wireless station near Rugby. And in 1943, Tommy Flowers, working in the telecommunications division of the General Post Office, developed the world’s first programmable electronic computer, Colossus. In 1968, BT installed the world’s first digital telephone exchange. BT laid the world’s first, purpose-designed optical fibre submarine cable in Loch Fyne, Scotland in 1980.TSO is building on this great legacy to keep developing and delivering the technology that will allow BT’s customers to thrive in a fast-changing world.

    Reviews overview

    4.166 ratings in total
    5
    31
    4
    20
    3
    7
    2
    7
    1
    1
    91%
    Rate salary as high or average
    82%
    Employees recommend this employer to friends

    What’s it like working at British Telecom?

    AI summary of recent reviews

    Employees at British Telecom appreciate the positive work environment, which is described as friendly, supportive, and encouraging personal growth. The work-life balance is highly valued, with flexible working hours and the ability to work from home. Management is seen as supportive, with an open-door policy and opportunities for career progression. The culture at British Telecom is praised, with a focus on unity, diversity, and treating employees like family. Employees also appreciate the benefits offered, including good leave entitlements, medical coverage, and team-building activities.

    However, there are some potential challenges, such as the processes being rigid, complicated, and time-consuming. There are concerns about the frequent organisational changes and restructuring happening at British Telecom. Employees have noted that the legacy systems and IT support could be improved. There are instances where employees feel the workload is high, with long working hours and weekend work required. Additionally, some employees feel that the salary could be more competitive, with concerns about low increments.

    Recent reviews

    5.0
    IT support engineer
    Jun 2022
    Kuala Lumpur3 to 4 years in the role, former employee
    Best company with great environment
    The good thingsGood colleague, good environment, good benefit, good pentry, good leaders, the best company.
    The challengesthe company are at it best. i wont change anything and still love to join them. hoping they can expand sooner.
    4.0
    Contract & Commercial Management Professional
    May 2021
    Selangor7 to 8 years in the role, current employee
    Review on BT Global Technology (M) Sdn Bhd
    The good thingsDiversified culture, ale to work with people with different background, friendly people, management team which is supportive.
    The challengesThe KL hub has been closing down due to global restructuring decision.
    5.0
    Commercial Delivery Management Support
    Feb 2021
    3 to 4 years in the role, former employee
    Highly efficient and experience in commercial and contract management function where effectively develop, manage and control relationship between the company and stakeholders.
    The good thingsFlexibility working hours with great working environment which most employees contribute and work together by sharing ideas and experience.
    The challengesIn commercial line, there are various of nature in contracts or accounts which each has their own requirements needed.
    Ratings for British Telecom are shared as-is from employees in line with our community guidelines
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