Carsome
(61 reviews)
Company Profile
Company overview
Industry
Online Media & eCommerce
Company size
1,001-5,000
Primary location
Level 9, KYM Tower, No. 8, Jalan PJU 7/6, Mutiara Damansara, 47800 Petaling Jaya, Selangor, Malaysia.
CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.For more information, please visit www.carsome.my
Jobs at Carsome
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Reviews overview
3.361 ratings in total
5
27
4
8
3
1
2
4
1
21
88%
56%
What’s it like working at Carsome?
AI summary of recent reviews
Carsome employees consistently praise the supportive work environment where colleagues help each other grow and learn. The company receives positive feedback for its management support, with many highlighting clear guidance and encouragement from their superiors. The sales opportunities are noted as particularly attractive, with good earning potential for those who perform well. Additionally, the learning environment is appreciated, offering opportunities for professional development and skill enhancement.
However, employees also note some areas for improvement. Work-life balance can be challenging, particularly for branch employees and during end-of-month periods. The workload and KPIs can be demanding, especially in sales and operations roles. There are opportunities to enhance internal communication, particularly regarding operational changes and cross-departmental coordination. Career development experiences vary, with some noting inconsistencies in progression opportunities across different departments.
Recent reviews
2.0
Branch Fleet Operation
Jan 2026Melaka Melaka4 to 5 years in the role, current employee
Everyday there’s new things to learn. But not a good place to stay long period working.
The good thingsCan work according to your style, as long as following company’s SOP.
The challengesCan improve work procedure. Due to this company is a fast phase company. But Bosses aren’t from Automotive based line experience. HQ too. Only HQ and bosses having work life balance, branches don’t. Either Refurbishment Center or Logistics work plan are improper. End month chasing target yet sending dozens of new stocks at the same time. Also stock takes aren’t suppose to move stocks makes it easy to capture, still transporting stocks to branches make stock count drag till after working hours to clear due to HQ chasing for completion. Cutting off staffs to save budget, living disadvantages to branch with lack of man power to cover up high expectation of KPI set by HQ. 2 BFO left yet 1 of them are on MC for 2 months due to ACL injury. I was left alone for 2 months covering all BFO KPI without HQ or manager thinking for any back up plans. Said so will take actions, yet no actions taken. Back end or back office staff are categorize as company parasite but Sales Team are precious to them.
5.0
Sales Consultant
Dec 2025Petaling Jaya SelangorLess than 1 year in the role, current employee
Great place to work
The good things
I've truly enjoyed my time at Carsome and have learned a lot throughout my journey here. The management provides clear guidance and support, and my colleagues are friendly and always willing to share knowledge and help each other grow. The working environment is positive, collaborative, and motivating.
The challengesGrowth and improvement depend largely on your own initiative. As long as you're willing to learn, adapt, and put in the effort, there are plenty of opportunities to develop yourself.
5.0
Sales Consultant
Dec 2025Petaling Jaya Selangor1 to 2 years in the role, current employee
A supportive workplace environment with a great manager and positive learning environment
The good thingsSupportive and professional management with clear guidance and encouragement. My manager is approachable, understanding, and always willing to help the team grow. The working environment is positive, teamwork is strong, and there are good opportunities to learn and improve skills. I appreciate the trust and motivation given by the management
The challengesThe job can be fast-paced and demanding at times, but it helps build resilience and experience. With time, better systems and work balance can make the process even smoother
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