Carsome
    (61 reviews)

    Company Reviews

    Working at Carsome

    3.361 ratings in total
    5
    27
    4
    8
    3
    1
    2
    4
    1
    21
    88%
    Rate salary as high or average
    56%
    Employees recommend this employer to friends
    Work/Life balance
    2.9(58 ratings)
    Career development
    3.3(58 ratings)
    Benefits & perks
    3.2(58 ratings)
    Management
    3.0(58 ratings)
    Working environment
    3.6(58 ratings)
    Diversity & equal opportunity
    4.0(22 ratings)
    Ratings for Carsome are shared as-is from employees in line with our community guidelines

    Reviews

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    2.0
    Branch Fleet Operation
    Jan 2026
    Melaka Melaka4 to 5 years in the role, current employee
    Everyday there’s new things to learn. But not a good place to stay long period working.
    The good thingsCan work according to your style, as long as following company’s SOP.
    The challengesCan improve work procedure. Due to this company is a fast phase company. But Bosses aren’t from Automotive based line experience. HQ too. Only HQ and bosses having work life balance, branches don’t. Either Refurbishment Center or Logistics work plan are improper. End month chasing target yet sending dozens of new stocks at the same time. Also stock takes aren’t suppose to move stocks makes it easy to capture, still transporting stocks to branches make stock count drag till after working hours to clear due to HQ chasing for completion. Cutting off staffs to save budget, living disadvantages to branch with lack of man power to cover up high expectation of KPI set by HQ. 2 BFO left yet 1 of them are on MC for 2 months due to ACL injury. I was left alone for 2 months covering all BFO KPI without HQ or manager thinking for any back up plans. Said so will take actions, yet no actions taken. Back end or back office staff are categorize as company parasite but Sales Team are precious to them.
    6 people found this helpful
    5.0
    Sales Consultant
    Dec 2025
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Great place to work
    The good things I've truly enjoyed my time at Carsome and have learned a lot throughout my journey here. The management provides clear guidance and support, and my colleagues are friendly and always willing to share knowledge and help each other grow. The working environment is positive, collaborative, and motivating.
    The challengesGrowth and improvement depend largely on your own initiative. As long as you're willing to learn, adapt, and put in the effort, there are plenty of opportunities to develop yourself.
    5.0
    Sales Consultant
    Dec 2025
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    A supportive workplace environment with a great manager and positive learning environment
    The good thingsSupportive and professional management with clear guidance and encouragement. My manager is approachable, understanding, and always willing to help the team grow. The working environment is positive, teamwork is strong, and there are good opportunities to learn and improve skills. I appreciate the trust and motivation given by the management
    The challengesThe job can be fast-paced and demanding at times, but it helps build resilience and experience. With time, better systems and work balance can make the process even smoother
    1 person found this helpful
    5.0
    Sale conul
    Dec 2025
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Get a lot of knowledge and helpful from branch team ^~^
    The good thingsThe experience of working at Carsome was very positive and meaningful. The work environment is professional, structured and supportive of career development. The colleagues and management are very helpful, easy to work with and always provide guidance. The company emphasizes training, integrity and quality of work, making me more confident and enthusiastic to give my best performance. The healthy work culture and good learning opportunities make Carsome a highly recommended place to work
    The challengesSuitable yourself with people around you.dont make any enemy unless you want it.be good,humble and help person who needed.any job in this world is stress so chill and enjoy your live.without job is more stress."no money,no holiday"
    5.0
    Sales Consultant
    Dec 2025
    Petaling Selangor1 to 2 years in the role, current employee
    Where Work Doesn’t Feel Like Work
    The good thingsNot only do we work hard and produce amazing results, but we also know how to have a great time.
    The challengesThe team events are always a blast, and I genuinely look forward to coming to work every day,even when i am day off. It's a supportive environment where your effort is noticed and celebrated!"
    5.0
    Senior Sales Executive
    Dec 2025
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Best experience supportive boss and manager always helpful.
    The good thingsUnlimited opportunity and the best sales opportunity
    The challengesChasing sales and closing deals
    5.0
    Carsome Consultant
    Dec 2025
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    EVERYBODY HAS A CHANCE TO SUCCESS!
    The good thingsWorking as a team to find solution that fits all. Broad selection of products make it easy to close deal. Best colleagues and superiors that make working environment super fun.
    The challengesIt may be stressful but you are not gonna left hanging. Reach out to others to help you. KPI may be overwhelming but with the right steps, anything is achievable
    5.0
    Sales Consultant
    Dec 2025
    Petaling Jaya Selangor2 to 3 years in the role, current employee
    GREAT PLACE TO DO MONEY , ALL ALREADY HAVE GOOD PLATFORM, EASY TO FIND CARS.
    The good thingsGreat place to do money, u do more and u get more, it must be consistent and sincerly to do it. i've enjoy and fun working with carsome, coz carsome have good guidence from management and all colleagues are my friend can learn manything, friendly and caring..
    The challengesimprovement it depend on yourself ,if lazy to do sales , no money loh
    5.0
    Sales Consultant
    Dec 2025
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Gained hands-on experience in sales and customer service.
    The good thingsI enjoy working here as a Sales Consultant. The environment is supportive, and I am motivated to deliver good service to customers while continuously improving my sales performance.
    The challengesThere is room to improve in sales processes and training, particularly in product knowledge and customer handling, which would help improve overall performance.
    5.0
    Consultant
    Dec 2025
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Work hard play hard .
    The good thingsNice place to find money , work hard you get more income .
    The challengesTarget sales , sell more get more . That’s it
    5.0
    Sales Consultant
    Dec 2025
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    This place is fun, but not for beginner, you snooze, you lose.
    The good thingsThe people, crazy, kind, helpful
    The challengesToo many last minute changes but expected
    5.0
    Carsome Consultant
    Dec 2025
    Petaling Jaya Selangor2 to 3 years in the role, current employee
    Great place to work
    The good thingsI’ve enjoy & learn a lot my time with carsome Have good guidence from manager & all colleagues are my friends can learn , share & enjoy.
    The challengesImprovement it’s up to yourself to absorb & learn.
    5.0
    Carsome Consultance
    Dec 2025
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    This is a great place to learn and gain valuable knowledge about sales
    The good thingsThroughout my work experience, many positive things have happened, especially in gaining valuable experience, improving skills, and building good relationships with others. I also appreciate having a supportive boss who provides guidance and encouragement, with a family-like environment where I get to meet new people. It is a cheerful workplace, even though there is a lot for me to learn.
    The challengesDespite facing challenges such as work pressure, meeting customer expectations, and managing time effectively, these experiences have made me more mature, resilient, and professional in my career.
    5.0
    Sales Role
    Dec 2025
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Want upgrade yourself to be a better person and have lot of new skill this is the good place
    The good thingsVery helpfull team member.good bos very kind and have generous heart
    The challengesNo challenges at all
    5.0
    Carsome Consultant
    Dec 2025
    Petaling Jaya SelangorLess than 1 year in the role, current employee
    Working here as a sales consultant has been a really positive experience
    The good thingsWorking here as a sales consultant has been a really positive experience. The team is welcoming, and there’s always support when you need it. I’ve learned a lot about customer service and sales, and the work environment is motivating and respectful. Overall, a great place to work
    The challengesMutual communications could be improved
    5.0
    Sales Consultant
    Dec 2025
    Petaling Jaya Selangor1 to 2 years in the role, current employee
    Good choice being in here
    The good thingsGood environment and management here is the best even from our manager and assistant manager
    The challengesFinancial side need improvement
    1.0
    Sales Consultant
    Oct 2025
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Heavy favouritism. No appreciation to low level staff. " I'm the boss you must follow me " culture.
    The good thingsNothing really is good at low level in this company
    The challengesEverything can be improved. Serious favouritism in promoting staff. Famous for airdropping favourite person out of nowhere into high level position. No knowledge no skill no competency but promoted overnight. " I'm the boss you must follow me " culture. If you raise the issue, they always tell you " door is there, you don't like you can leave "
    2 people found this helpful
    1.0
    Executive Branch Finance & Admin
    Jul 2025
    Seremban Negeri Sembilan3 to 4 years in the role, former employee
    No bonus or salary increment: Despite staying loyal for 3 years and consistently delivering my responsibilities, there were no performance-based bonuses or proper salary increments. Motivation slowly faded when hard work wasn’t fairly rewarded. Toxic environment: Toxic manager ,office politics and favoritism were common, and constructive criticism was often taken personally rather than professionally. Lack of proper structure: Many internal processes were inefficient, inconsistent, or constantly changing without proper communication or training. Poor management: Decision-making felt top-down with little regard for feedback from branch-level staff. There was a lack of support, transparency, and accountability from some managers. Heavy workload, low recognition: The workload often exceeded the scope of the role, yet the extra effort rarely received acknowledgment or fair compensation.
    The good thingsNothing to be proud at here. Not recommended
    The challengesToxic manager and poor management. No salary increment and bonus. Low basic salary.
    17 people found this helpful
    1.0
    Undisclosure
    Jul 2025
    Kota Damansara SelangorLess than 1 year in the role, former employee
    Just to clarify, I was never officially employed by CARSOME Academy.I went through every stage of the interview with CARSOME Academy, was told I was selected, submitted my personal documents (while salary slip is a part of PDPA), and was left in silence for over a week. When they finally responded, they blamed a salary mismatch — but salary was never discussed during the interview. Because I trusted their offer, I lost another real opportunity. What I experienced was not just unprofessional — it was careless and emotionally damaging. Candidates deserve honesty, not false hope. Please treat job candidates with the same level of respect you expect from employees. Being told I was selected, submitting personal documents, and then being met with silence — only to be rejected later without a proper salary discussion — was extremely disappointing and unprofessional. Just to clarify — REQUESTING SALARY SLIPS from candidates SHOULD NOT be standard practice, as it creates an unfair advantage for employers and opens the door to lowballing. It undermines fair, skills-based compensation and puts candidates at a disadvantage. This experience had real consequences on my career, including the loss of another opportunity. I hope this serves as a wake-up call to improve transparency, accountability, and empathy in your hiring process. Talent deserves clarity — not false hope. My rage is completely valid on this issue.
    37 people found this helpful
    4.0
    Consultant Human Capital Development
    Jun 2025
    Kota Damansara Selangor2 to 3 years in the role, former employee
    Decent Pay & Decent Work-Life Balance. But Bloated Leadership. Regular EntrenchmentThe good things The compensation is good, and the company places a strong emphasis on training. There is an annual increment of 4 - 6 % if you perform at a level of 3 - 4 out of 5 in KPIS. The challenges Leadership often feels bloated, with numerous managers, assistant managers, and team leads, making inter-departmental work a challenge at times.
    2 people found this helpful
    2.0
    Customer Service Executive
    Jan 2025
    Petaling Jaya Selangor
    Sucks
    The good thingsNothing worth saying
    The challenges- Long working hours (10 hours, with just a 1-hour break) - Ineffective leadership (constantly following top management's orders without considering the lower-level staff) - Announcements are always last-minute and require immediate compliance - Decisions are made without considering potential consequences (act first, think later approach) - Unachievable KPI - So many other bad things that I’d rather not tell
    10 people found this helpful
    1.0
    Sales Executive
    Dec 2024
    Kuala Lumpur City Centre Kuala LumpurLess than 1 year in the role, former employee
    Overall good for start up
    The good thingsYou get very friendly colleague on ur department only other department very langsi especially ur manager acting bossy
    The challengesHard to reach the target because there is a lot salesman so crazy
    6 people found this helpful
    1.0
    Manager
    Oct 2024
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Don't waste your time for this company.
    The good thingsSomething not essential
    The challenges1. Lousy management took all the credit from the on ground team. 2. Set unrealistic KPI 3. Work life balance only for management (Always saw them went for retreat) 4. The whole company run by a bunch of management without automotive industry experience. 5. Not being recognise at work. 6. Promotion only for those flatterer.
    21 people found this helpful
    5.0
    Process Improvement
    Aug 2024
    Bukit Raja SelangorLess than 1 year in the role, former employee
    Never gonna forget the experience I had in the compasny
    The good thingsGreat employees. Good place to learn and to develop any soft skills
    The challengesThe workload is kind of a lot and it short dteline
    4.0
    Business Development Manager
    Jan 2024
    Tawau Sabahcurrent employee
    High Pay, Flexible working hours
    The good thingsFlexible working hours
    The challengesToo many department to deal with
    1 person found this helpful
    2.0
    i would rather not say
    Aug 2023
    Less than 1 year in the role, former employee
    wasted time, not worth it
    The good thingsHigher than market salary to attract you to come onboard.
    The challengesToo many unqualified managers and heads of departments with unrelated work experience to the role that they are hired for. Indecisive management and no clear directive and they work based on emotions and not on clear defined objectives
    8 people found this helpful
    5.0
    Business manager
    Jul 2023
    Petaling Jaya Selangor1 to 2 years in the role, former employee
    Try join and make more number at Carsome very easy
    The good thingsHappy & Enjoy work at Carsome
    The challengesNot easy Handling customer & get nice offer price
    5.0
    Sales consultant
    Feb 2023
    Bayan Lepas Penang1 to 2 years in the role, current employee
    Work under good team with all the process been guided
    The good thingsWorking very flexible
    The challengesTransfer car stock very poor
    5.0
    Logistic assistant
    Jan 2023
    Puchong Selangor1 to 2 years in the role, current employee
    know about inventory and outstation trips / and know about how to handle cars and accecerios
    The good thingsincrease my experiance and know about in inventory , plus know abot outstation transportation
    The challengessalary and leave '/ not enough salary and leave
    4.0
    inspection
    Nov 2022
    Johor1 to 2 years in the role, former employee
    envinronment good and work life balance
    The good thingshappy envinronment that make you want to work long time
    The challengeswork overtime and must work more than 100%
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