at Concentrix
Kuala Lumpur
Candidate must be a Malaysian and must have 1 year experiences in travel industry
Candidate must be a Malaysian and must have 1 year experiences in travel industry
18d ago
18d ago
Concentrix
(216 reviews)
Company Profile
Company overview
Website
Industry
Information Technology Services
Company size
More than 10,000
Primary location
KL Sentral office:UP Level, NU Tower 2, Jalan Tun Sambanthan, 50470, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.
About ConcentrixConcentrix Corporation (Nasdaq: CNXC), is a leading global provider of customer experience (CX) solutions and technology, improving business performance for some of the world’s best brands including over 100 Fortune Global 500 clients and over 115 global disruptor clients. Every day, from more than 40 countries and across 6 continents, our staff delivers next generation customer experience and helps companies better connect with their customers. We create better business outcomes and help differentiate our clients through technology, design, data, process, and people. Concentrix provides services to clients in our key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. For more information visit www.concentrix.com to learn more
Jobs at Concentrix
Based on your search activity- Customer Service
- Calls
- Emails
- Chats
- Customer Service
- Calls
- Emails
- Chats
9d ago
9d ago
Gallery photos
Reviews overview
3.6216 ratings in total
5
76
4
55
3
36
2
19
1
30
81%
69%
What’s it like working at Concentrix?
AI summary of recent reviews
Employees appreciate the convenient location of the Concentrix office, with easy access to public transport and nearby amenities. Colleagues are friendly and supportive, creating a positive team atmosphere that many describe as family-like. The company provides training and opportunities for career advancement, along with a positive work environment featuring energetic team activities and employee engagement events. Employees also value the 30 days of annual leave provided.
However, there are some potential challenges, such as management being inconsistent with limited supervisor support and decision-making that relies heavily on clients. Compensation includes minimal salary increments and discontinued or absent bonuses for certain projects. Work-life balance can be challenging due to long hours, limited breaks, and difficulty taking leave. Workplace policies are quite strict, with restrictions on personal items and frequent changes. Workload can be heavy with high expectations, and promotion opportunities may take time, particularly in larger teams. Some employees have also noted that technology and IT support could be improved.
Recent reviews
1.0
Partner Support Specialist
May 2026Cyberjaya SelangorLess than 1 year in the role, former employee
TOTALLY NOT RECOMMENDED TO WORK AT THIS COMPANY.
The good thingsThe training was great. Location wise very good as there're lots of restaurants nearby. Easily find foods & drinks as well as banks. There're also convenience stores close to the work place.
The challengesLeadership & management were very poor. No work-life balance. Very stressful & burnt out. Not even consider when people is sick. The leader questioning about the sick leave (MC) & asked people to come to work although you're sick. Very difficult to take leave (off day). Security measure is very tight as you cannot bring the phone on the production floor which make you isolated from the real world. If something happen to your family also you wouldn't know. No flexibility in terms of praying for Muslims. They not giving an exception for Muslims to perform Friday prayer which is not tolarable. Have to work longer hours. The salary was underpaid. Toxic working culture & environment. During Ramadhan, some of the Muslims regardless of their gender, publicly eating & drinking which is not respectful to those who are fasting. Leader was not doing the right thing.
1.0
Customer Service Adviser
May 2026Kuala Lumpur Sentral Kuala LumpurLess than 1 year in the role, former employee
NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
The good thingsEnsure on-time payment of salary
The challengesNOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO
5.0
Customer Service Representative
Nov 2025Cyberjaya SelangorLess than 1 year in the role, former employee
This job trained my patience and taught me how to communicate with people
The good thingsGood environment, job scope was clear and easy
The challengesFood selection can be improve
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