Crystal Crown Hotels
    (14 reviews)

    Company Profile

    Company overview

    Industry

    Hotel & Accommodation Services

    Company size

    51-100

    Primary location

    12 Lorong Utara A, Off Jalan Utara, 46200 Petaling Jaya, Selangor, Malaysia
    CHECK IN TO YOUR FUTURE..............We are a leading BUSINESS CLASS HOTEL strategically positioned in the commercial hub of Petaling Jaya.Opened in January 1995, The Crystal Crown Hotel, Petaling Jaya has fast established itself as a quality hotel equipped with facilities for the discerning modern business traveller.Comprising 300 tastefully appointed rooms, ranging from the Superior to Deluxe through to Junior Suites. Adding to this range would be the Executive Summit Floor, where emphasis has been on maximizing the comfort for all our guest. Given a 4 star rating has proven to our discerning guest our commitment to provide first rate quality service.For food connoiseurs, we provide international standard Chinese restaurant serving quality shark’s fin, abalone, Japanese restaurant offering sushi, yakitori, teppanyaki, sashimi and continental cuisines are being served in our coffee house.Other facilities include business centre, shopping arcade, health spa, fun pub, beer garden, convention & banquet facilities, limousine/valet services and others.

    Gallery photos

    Reviews overview

    3.614 ratings in total
    5
    5
    4
    2
    3
    3
    2
    4
    1
    0
    50%
    Rate salary as high or average
    50%
    Employees recommend this employer to friends

    What’s it like working at Crystal Crown Hotels?

    AI summary of recent reviews

    Crystal Crown Hotels offers a positive work environment characterised by friendly staff and a family-like atmosphere where departments work together effectively. Employees appreciate the understanding management, practical benefits including free meals and accommodation, and the learning opportunities available in the hospitality industry.

    Areas for improvement include the need for more competitive compensation, with several employees noting that salaries could better reflect the work performed. The nature of shift work can impact work-life balance, and some employees mention experiencing inconsistent communication from different levels of management.

    Recent reviews

    5.0
    Front Office Manager
    Jul 2025
    Port Klang Selangor1 to 2 years in the role, current employee
    Enjoying my responsibilities.
    The good thingsGood Management Understanding Superiors Learn to multitasks Good Benefits
    The challengesEveryday we are learning something new. We need to keep learning.
    5.0
    Front Office Assistant Manager
    Oct 2023
    Great Working Life and lot to learn
    The good thingsNot stress at all, grab opportunity to learn and to lead
    The challengesThe challenges is during we handling emergency cases
    3.0
    Guest service agent
    Mar 2023
    Subang Jaya SelangorLess than 1 year in the role, former employee
    Low work-life balance
    The good thingsThe people were friendly between both the Front Office and the Housekeeping department. There was unity and we work together as a team.
    The challengesLow salary, working hours is not reasonable and no work-life balance.
    Ratings for Crystal Crown Hotels are shared as-is from employees in line with our community guidelines
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