Company Profile

    Company overview

    Industry

    Hotel & Accommodation Services

    Company size

    101-1,000

    Primary location

    160 Jalan Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
    Millennium Hotels and Resorts (MHR) is the global brand of Millennium & Copthorne Hotels Limited (M&C), a global hotel company which owns, manages and operates over 145 hotels across some 80 locations. It has several distinct hotel brands, including Grand Millennium, Millennium, M. Social, Copthorne and Kingsgate, throughout Asia, Europe, the Middle East, New Zealand and the United States. Its properties are in key gateway cities such as London, New York, Los Angeles, Paris, Dubai, Beijing, Shanghai, Seoul, Tokyo, Singapore and Hong Kong. Occupying the best locations around the world, MHR has the perfect address for business and leisure travellers. M&C is the hotel arm of Singapore-listed global real estate company City Developments Limited and is a member of the Hong Leong Group.Visit www.millenniumhotels.com for more information.

    Gallery photos

    Reviews overview

    4.07 ratings in total
    5
    3
    4
    2
    3
    1
    2
    1
    1
    0
    85%
    Rate salary as high or average
    86%
    Employees recommend this employer to friends

    What’s it like working at Grand Millennium Kuala Lumpur (Cdl Hotels (M) Sdn Bhd)?

    AI summary of recent reviews

    Employees at Grand Millennium Kuala Lumpur appreciate the benefits provided by the company, such as free meals and parking, as well as the teamwork and collaboration among colleagues. The company is praised for having an inclusive environment where no discrimination is practiced, and for taking care of employee welfare well.

    However, there are some potential challenges, such as a high workload, particularly during busy periods and when dealing with impatient customers. There are also concerns about the procedures in certain areas, such as cashiering, which can be seen as overly complex. Additionally, there is a need for facility upgrades, particularly in areas such as the cafeteria and locker rooms. Some employees also feel that there is a lack of support from management in areas such as career development and addressing staff grievances.

    Recent reviews

    5.0
    Front desk supervisor
    Dec 2022
    Bukit Bintang Kuala LumpurLess than 1 year in the role, former employee
    Excellent place to work
    The good thingsExcellent place to work and providebreakfast,lunch and dinner
    The challengesHotel run 100% daily and to much procedure in cashiering
    5.0
    Front desk receptionist
    May 2021
    Kuala LumpurLess than 1 year in the role, former employee
    It was my first job and was a great learning experience about hospitality
    The good thingsMeeting new people and building good relationships with them. Making sure customers are always happy and satisfied with the service.
    The challengesSometimes can get very busy and have to cope with impatient customers. However, with good teamwork in the company it was managed well.
    5.0
    Call Center Manager
    Jan 2021
    Great Leaders, great people and fun place to work
    The good thingsNo discrimination practiced Everyone is important and well taken care of employees welfare
    The challengesChallenges at work is to build our inner strength and to think out of box. I love to solve them.
    Ratings for Grand Millennium Kuala Lumpur (Cdl Hotels (M) Sdn Bhd) are shared as-is from employees in line with our community guidelines
    Find out more about working at Grand Millennium Kuala Lumpur (Cdl Hotels (M) Sdn Bhd). Read company reviews from real employees, explore salaries and life and culture; and view all open jobs.
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