Employees at Epicor appreciate the learning opportunities available, including hands-on training with the company's ERP system and the chance to gain experience in new fields. The work environment is praised, with good office facilities, flexible work arrangements, and helpful, friendly colleagues. Epicor also offers good benefits to employees, such as medical coverage, dental, optical, and yearly increments. Additionally, employees value the teamwork and collaborative culture, where colleagues are willing to help each other.
However, there are some potential areas for improvement. Some employees find the workload to be quite heavy, particularly in roles such as support and implementation consulting. There are opportunities to enhance the training provided to new employees, as some feel that the training is rushed or insufficient. Certain aspects of management could be improved, with some employees noting a lack of coherence or stability in leadership. Additionally, the technology used by the company may not always be the most up-to-date, which could present challenges for some employees.