Employees at ERL Maintenance Support appreciate the learning opportunities available, including on-the-job training and the chance to gain new skills and knowledge. Teamwork and having friendly colleagues is highlighted as a positive aspect, as well as the benefits offered, such as free train rides, SOCSO, and EPF contributions. The work environment is described as good, with a cheerful atmosphere and supportive management.
However, some employees find the shift work, including working on public holidays, to be challenging. A common concern raised is the low salary levels, which may not be commensurate with the responsibilities and risks involved in the job. There are indications that training and onboarding for new employees could be improved, and employees have noted that the workload can be high, particularly in certain roles.