Genpact
    (38 reviews)

    Company Profile

    Company overview

    Website

    Industry

    Information Technology Services

    Company size

    101-1,000

    Primary location

    Quill 9 Level 2 112,Jalan Semangat, Petaling Jaya, Selangor
    Genpact (NYSE: G) is a global professional services firm that makes business transformation real. Led by our purpose -- the relentless pursuit of a world that works better for people -- we drive digital-led innovation and digitally enabled intelligent operations for our clients, guided by our experience reinventing and running thousands of processes for hundreds of clients, many of them Global Fortune 500 companies. Today, we generate impact for over 100 clients and have grown to over 100K employees. From New York to New Delhi, and more than 30 countries in between, we connect every dot, reimagine every process, and reinvent the ways companies work – because transformation happens here.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

    Jobs at Genpact

    Based on your search activity

    at GENPACT MALAYSIA SDN. BHD.
    Subang Jaya, Selangor
    Seeking a Procurement/Senior Buyer with strong contract management to drive sourcing, negotiate effectively, and strengthen supplier performance.
    Seeking a Procurement/Senior Buyer with strong contract management to drive sourcing, negotiate effectively, and strengthen supplier performance.
    classification: Manufacturing, Transport & LogisticsManufacturing, Transport & Logistics
    1d ago
    1d ago

    at GENPACT MALAYSIA SDN. BHD.
    Subang Jaya, Selangor
    General Accounting (Record to Report) mainly responsible in preparing monthly journals based on a defined list or as to close the books at month end
    General Accounting (Record to Report) mainly responsible in preparing monthly journals based on a defined list or as to close the books at month end
    classification: AccountingAccounting
    28d ago
    28d ago

    Gallery photos

    Reviews overview

    2.938 ratings in total
    5
    13
    4
    1
    3
    2
    2
    12
    1
    10
    73%
    Rate salary as high or average
    37%
    Employees recommend this employer to friends

    What’s it like working at Genpact?

    AI summary of recent reviews

    Employees at Genpact value their supportive colleagues and positive team environment, along with the flexible hybrid working arrangements that allow for better work-life balance. The company provides good learning and development opportunities, particularly beneficial for fresh graduates and those early in their careers, with exposure to diverse work scopes and upskilling courses. Employees also appreciate the office facilities, including free beverages, wellness support, and relaxation areas, as well as fair compensation for entry-level roles.

    However, there are some potential challenges to consider. Management quality can vary across different accounts and teams, leading to inconsistent experiences in leadership and support. Career progression may be limited, with promotions sometimes difficult to achieve, and salary increments tend to be minimal. The work environment is heavily client-driven, which can result in demanding requirements and pressure to meet challenging KPIs. Some employees also note that HR processes can be slow, requiring follow-ups for updates and resolution of issues.

    Recent reviews

    2.0
    Process Developer
    Mar 2026
    Petaling Jaya Selangor4 to 5 years in the role, former employee
    Good place to start, but limited growth, low pay, and inconsistent leadership
    The good thingsThe benefits are fairly standard and acceptable for a starting role. The workload is generally manageable and not extreme. Some leaders are helpful and supportive, depending on the team and project. Hybrid working arrangements are available based on project requirements. Counseling services are provided and can be beneficial. Overall, this is a suitable place for fresh graduates or individuals at the early stage of their career to gain working experience.
    The challengesThe main challenges relate to career progression, compensation, and consistency in management quality. Career growth can be limited, with promotions often perceived as difficult to achieve despite consistent performance. Compensation is another concern, as base salaries are below market levels and annual increments tend to be minimal, which may affect long term motivation and retention. There are also inconsistencies in leadership capability across teams, which can result in uneven guidance and support for employees. In some cases, communication and responsiveness from support functions such as HR could be improved, as follow ups are sometimes required to receive updates. Additionally, greater engagement from management at the ground level could help provide better visibility into employee concerns and improve overall trust and workplace experience.
    1.0
    Customer Service Role
    Sep 2025
    Bangsar South Kuala Lumpur1 to 2 years in the role, former employee
    Genpact 3 month notice period
    The good thingsWork is flexible. Only 2 days work from office.
    The challengesWhen you submit tender, they are the one who calculate your balance leave and since they want to save cost, they not allow us to encash the leave and need to utilise all the leave. But then when received salary, payslip stated we overutilised our leave and deduct it thru salary.
    1.0
    Domain Trainee
    Sep 2025
    Bandar Sunway SelangorLess than 1 year in the role, former employee
    To avoid joining Genpact in order to have better mental health, better work knowledge & experience. High pay not worth if trigger anxiety & created hatred. High turnover in just less than 4 months.
    The good thingsOpportunity to meet really good colleague from South East Asian region & indeed good pay.
    The challengesMicromanage, ridiculous deadlines, ridiculous KPI & ridiculous expectations. Unhealthy competition between colleague due to pressures from foreign team lead & too paranoid with customers' expections. Some market are really helpful & understandable. Some market has tedency to give unnecessary presurres due to their typical working culture.
    Ratings for Genpact are shared as-is from employees in line with our community guidelines
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