IGT Solutions offers a notably positive work environment characterised by strong team dynamics and a supportive, diverse culture. Employees appreciate the above-average salary compared to other BPO companies, along with valuable career development opportunities and guidance from experienced colleagues. The company's multinational environment and collaborative atmosphere are frequently highlighted as key strengths.
However, employees face some challenges, including managing high workload expectations and meeting KPIs. The process for leave management can be complicated, and some employees note that management communication could be more consistent. There are also observations about the benefits package, with some suggesting room for improvement, particularly during the probation period.