Isetan
    (40 reviews)

    Company Profile

    Company overview

    Website

    Industry

    FMCG Manufacturing

    Company size

    101-1,000

    Primary location

    Lot 10, 50 Jalan Sultan Ismail 50250 Kuala Lumpur
    Isetan of Japan Sdn BhdAfter 10 years of research and market analysis, Isetan opened its first store in Kuala Lumpur at Lot10 Shopping Complex in October 1990, Suria KLCC in May 1998, The Gardens, Mid Valley City in September 2007 and followed by 1 Utama in April 2012. Having its headquarters in Shinjuku-Tokyo, Isetan's history spans over a century.Isetan is a leading corporate group in Japan's retailing industry and renowned for its unique range of merchandise with high-quality service as a department store, domestically and internationally.Isetan has been a watchword for creativity and ingenuity since it established over a century ago in 1886. Isetan always aims for high customer satisfaction and is devoted to provide customers with the best and most innovative products. In the 1890s and early 1900s, Isetan obtained a high reputation for selling fashionable kimono designs and obi sashes after which Isetan's name became associated with the latest in fashion apparel.

    Jobs at Isetan

    Based on your search activity

    at Isetan of Japan Sdn Bhd
    Kuala Lumpur City Centre, Kuala Lumpur
    Diploma holders or at least 3 years’ working experience in a similar field will be an advantage Able to perform weekly rotating shift duties,...
    Diploma holders or at least 3 years’ working experience in a similar field will be an advantage Able to perform weekly rotating shift duties,...
    classification: Hospitality & TourismHospitality & Tourism
    11d ago
    11d ago

    at Isetan of Japan Sdn Bhd
    Kuala Lumpur City Centre, Kuala Lumpur
    Pleasant personality and presentable Energetic and outgoing personalities Good customer service and able to do recommendation from restaurant Able...
    Pleasant personality and presentable Energetic and outgoing personalities Good customer service and able to do recommendation from restaurant Able...
    classification: Call Centre & Customer ServiceCall Centre & Customer Service
    11d ago
    11d ago

    Gallery photos

    Reviews overview

    3.840 ratings in total
    5
    16
    4
    6
    3
    12
    2
    5
    1
    1
    80%
    Rate salary as high or average
    70%
    Employees recommend this employer to friends

    What’s it like working at Isetan?

    AI summary of recent reviews

    Isetan offers a friendly and supportive work environment with cooperative colleagues and understanding management. The company provides good learning opportunities, particularly valuable for those starting their careers in retail. Employees appreciate the work-life balance with regular days off and the exposure to Japanese work culture. The management style is generally supportive with a willingness to teach and guide staff.

    However, there are some areas for improvement, including concerns about compensation levels and limited increment opportunities. Employees face ongoing pressure to meet sales targets, and some note that career advancement can be slow. Staff also face challenges in managing demanding customers and overcoming language barriers with international visitors.

    Recent reviews

    5.0
    Customer services
    Sep 2023
    Kuala LumpurLess than 1 year in the role, current employee
    The best company in Japan.
    The good thingsAlways work with calm conditions.
    The challengesNeed to be diligent because the salary is small.
    5.0
    Foodmarket
    Oct 2022
    Bandar Baru Bangi Selangor5 to 6 years in the role, current employee
    THE ONLY RETAIL GIVE WEEKEND OFF TWICE A MONTH
    The good things2 days off in a week, have a lot of Replacement off till can't have chance to use AL. Workload not so much. Bosses are very understanding & encourage to teach & customer also very less in weekday.workload is still bearable
    The challengesif you get promoted faster some pioneer batch will be doing some talk behind your back.🙂working in foodmarket people say its challenging but for me if you can manage your time & work very discipline and you can submit your work before deadline☺️most importantly do not complaint on too much work but only mouth is talking but the job still dont have any progress.😁
    3.0
    Senior manager
    Jun 2022
    Average Salary and not much allowances
    The good thingsGain experience in many field of work
    The challengesOffice politics and not willing to listen to different views or ideas.
    Ratings for Isetan are shared as-is from employees in line with our community guidelines
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