MY CARE Concierge
(4 reviews)
Company Profile
Company overview
Website
Industry
Healthcare Services
Specialities
Purpose-Driven Work That Matters, Strong Emphasis on Learning & Growth, Collaborative & Respectful Environment, Commitment to Care Quality & Ethics, Hands-On, Ownership-Based Culture, Exposure to Meaningful Projects & Stakeholders, Sustainable Growth Mindset
Company size
101-1,000
Primary location
A-1-2, Block A, Jaya One, Jalan University, 46200 Petaling Jaya, Selangor
MY CARE Concierge Sdn. Bhd. (License No.: 1165765-P) is an award-winning, fast-growing Malaysian medtech and eldercare company. Our work spans four core verticals: Home Care, Residence Care (10 facilities and growing), Academy (caregiver training), and Technology.Recognised as SEA Startup Disruptor of the Year and an Alibaba Jumpstarter SEA finalist, we support certified nurses, caregivers, and therapists delivering care across daily living, post-hospital recovery, stroke, cancer, dementia, and Alzheimer’s care. We offer meaningful work, continuous learning, and the opportunity to grow with a purpose-driven team building care models for an ageing population.
Our mission statement
We help families navigate the complexities of FINDING THE RIGHT SENIOR LIVING SOLUTIONS for their loved ones across our various services.
Featured
Building Care That Matters: Purpose-Driven Work Across Home, Residential, Training & Tech
At Care Concierge, you’re part of a team shaping how care is delivered. With exposure across home care, residential care, training, and technology, our people do meaningful work, learn continuously, and help build thoughtful, sustainable care models for an ageing population.
Awards and accreditations
Ageing Asia Eldercare Innovation Awards Best Facility of the Year 2024
B-Corp Certified 2024
Forbes Asia 100 to Watch 2023
Khazanah Innovation Impact Challenge 2021
Alibaba Jumpstarter Top 40 Global Startup SEA Winner 2020
Gallery photos
Reviews overview
4.04 ratings in total
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What’s it like working at MY CARE Concierge?
AI summary of recent reviews
Employees at MY CARE Concierge appreciate the supportive and collaborative work environment, where they feel valued by colleagues and superiors. Caregivers find their work rewarding, as they have the opportunity to form deep connections with residents and their families while providing excellent nursing care. The company has a positive culture, as evidenced by the awards they have won and the efforts they make to retain valued employees.
However, there are some potential challenges, such as the emotional impact of caring for residents and their families, as caregivers may experience the effects of aging, illness, and loss. Additionally, the healthcare industry is dynamic, and employees may need to adapt to changing regulations, medical advancements, and resident needs, which can be demanding but also provides opportunities for learning and development. Some employees have also noted that the office location in Jaya One is far from train stations, although buses are available.
Recent reviews
5.0
Head of Operations
Jan 2024Petaling Jaya Selangor3 to 4 years in the role, current employee
In conclusion, working at My Care Concierge has been a fulfilling and rewarding experience. I am proud to be a part of an organization that values its employees, prioritizes resident care, and fosters a positive and collaborative work culture. Thank you for providing me with the opportunity to contribute to the well-being of our seniors and for making My Care Concierge an exceptional place to work.
The good thingsI wanted to take a moment to express my gratitude and share my positive experience working with My Care Concierge. As a member of the team, I have found the company to be an exceptional workplace that values its employees and is committed to providing outstanding senior care.
One of the aspects that stand out the most is the supportive and collaborative work environment. From day one, I felt welcomed and appreciated by my colleagues and superiors. The team's dedication to fostering a positive atmosphere has greatly contributed to my job satisfaction.
The challengesOne of the notable challenges in senior care is the emotional aspect of the job. Caring for seniors often involves forming deep connections with residents and their families. While this is incredibly rewarding, it also means that we, as caregivers, experience the emotional impact of aging, illness, and loss. The challenge lies in finding a balance between empathy and maintaining our emotional well-being.
Another aspect is the dynamic nature of the healthcare industry and the constant need for adaptability. The evolving nature of healthcare regulations, advancements in medical technology, and changing resident needs require us to stay informed and be flexible in our approach. This challenge, while demanding, provides opportunities for continuous learning and professional development.
1.0
Nurse Manager
Oct 2022Kuala LumpurLess than 1 year in the role, former employee
It was a nightmare and total waste of time = eye opener
The good thingsThe environment is nice, the view is great, but none of it is for staff.
It is for their clients - rich families or senior citizen who wanna spend their time is a luxury environment with medical care.
So, in short, nothing good for staff.
The challengesIs one of the most terrible organization I came across. Autocratic, do not accept opinion or criticism. Only they say and we listen. High turnover and they model it more like property sales (lease) with medical care.
5.0
Sales & Customer Service Executive
Dec 2020Kuala LumpurLess than 1 year in the role, current employee
Great working place. Highly recommended!
The good thingsI left My CARE Concierge with the heaviest heart. They value me as if I'm a super hotshot, but I am not. Left CARE Concierge because of a better opportunity, but they still tried to counter offer, to make me stay. I love them. I love the company.
Great people to work with. The company's won awards, so of course, they act like one. Great experience there. Would love to be back one day.
The challengesThe office is located in Jaya One, therefore it's far from train stations. But there are buses available and the station is right in front of the building.
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