NCR Voyix
    (9 reviews)

    Company Profile

    Company overview

    Industry

    Computer Software & Networking

    Company size

    51-100

    Primary location

    The Gardens North Tower Mid Valley City Kuala Lumpur Federal Territory of Kuala Lumpur Malaysia
    The company, a division of a large US-based IT company, is a leading supplier of advanced technology solutions for the payments industry. We offer solutions for acquiring, authorisation, integration, web payment and fraud detection. Written in Java, the solution suite is designed to be scaleable and offers the highest levels of availability, security and resilience. An established player in the industry, we are now seeking to expand our team in Malaysia to supplement our product development, customer support and professional services functions.

    Reviews overview

    4.09 ratings in total
    5
    4
    4
    2
    3
    2
    2
    1
    1
    0
    89%
    Rate salary as high or average
    67%
    Employees recommend this employer to friends

    What’s it like working at NCR Voyix?

    AI summary of recent reviews

    NCR Voyix offers several positive aspects including flexible working arrangements with work-from-home options and adaptable hours. Employees value the opportunities for travel and professional development through customer interactions and business trips. The company culture promotes supportive relationships between colleagues, and employees appreciate the comprehensive benefits package, especially the medical coverage.

    However, there are areas for improvement, including the need for enhanced management support when seeking guidance. Career advancement opportunities can be limited with modest annual increases. The global nature of the business means that working across time zones and managing language barriers can be challenging, and some roles experience high pressure situations, particularly in customer-facing positions.

    Recent reviews

    2.0
    Hardware Technician
    May 2024
    Penang Island Penang
    The job itself is good but the management and superiors only good at saving their own behind.
    The good thingsI can travel around the territory I'm being assign to, know different places.
    The challengesThe superiors are very unhelpful when I'm seeking for advice or guidance. When something wrong happen, even if it is not my fault, they will still blame me.
    3.0
    Call centre agent
    May 2022
    Kuala Lumpur5 to 6 years in the role, current employee
    Experience communicate with different area customer
    The good thingsNot too much pressure, colleagues wish to guide each other
    The challengesSolving the call in customer problem
    3.0
    IT support specialist(first line)
    Jul 2019
    9 to 10 years in the role, former employee
    Resilience due to multi exposure with multi cultural
    The good thingsRelationship with colleagues, benefits to employees is taking care of.
    The challengesRestructuring affected the employees a lot.
    Ratings for NCR Voyix are shared as-is from employees in line with our community guidelines
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