PC Depot
    (11 reviews)
    Unclaimed

    Company Profile

    Company overview

    Website

    Company size

    11-50

    Primary location

    NO. 9, JALAN PRAI JAYA 3, BANDAR PRAI JAYA, 13700 PRAI, PENANG.
    Renowned as PC DEPOT for over 21 years, we are known to be one of the leading IT product providers to customers in the Northern Peninsular Malaysia since year 2000. Merchandising over 1600 SKUs of ICT products, we strive to provide the ideal service that has come to be expected from our customers. We’ve made it our mission to only offer 100% original products to our customers at the lowest price in the market.Needless to say, customer’s satisfaction is our topmost priority hence the endless improvements that we consistently introduce to the shopping environment that’ll create the best shopping experience. Come spring of 2015, a year of considerable change as we undergo a reformation and rebranded our stores to be called ph&co to reflect an upgraded version of our outlets.With this change come an expanded range of products, better quality control and selection amongst our products at an even more competitive price, improved shopping environment, superior customer service and also improved the accessibility to our outlets. With all said and done, ph&co aims to deliver high quality ICT products and ensure every customer is a happy customer.We had always encouraged a tangible experience before any purchase is made at our outlets. Customers are welcomed to inspect and try out products at our outlets. Our sales team are trained to provide optimum assistances with any matter or issue you may encounter with products at our store.PC DEPOT and ph&co are the registered trademarks of PKU Technology Sdn Bhd (Company No: 199601018530 (390881-K)). All Transactions from this website will be billing under PKU Technology Sdn Bhd.

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    Reviews overview

    3.911 ratings in total
    5
    5
    4
    4
    3
    0
    2
    0
    1
    2
    82%
    Rate salary as high or average
    73%
    Employees recommend this employer to friends

    What’s it like working at PC Depot?

    AI summary of recent reviews

    Employees at PC Depot appreciate the learning opportunities provided by supportive colleagues and seniors, who are willing to share their knowledge about products, sales, and customer service. The supportive environment is highlighted, with friendly and understanding managers who provide guidance and coaching. The work is described as challenging, allowing employees to face and overcome obstacles as a team. Additionally, employees value the chance to gain experience in areas such as hardware and software repair, sales techniques, and inventory management.

    However, some potential challenges have been noted, including demanding customers who can be difficult to deal with at times. There is an expectation to learn quickly about IT products and technologies, which can be challenging for some employees. Concerns have been raised about inventory management practices, such as deducting salary for stock losses and tedious monthly stock counts. Additionally, some employees have expressed concerns about certain management practices, such as lack of planning, blame-shifting, and subjective performance reviews.

    Recent reviews

    5.0
    Sales
    Oct 2020
    Perai Penang3 to 4 years in the role, former employee
    Sales Department - good place and kommission
    The good thingsI learn a lot from my seniors and friends. How to manage sales and customer and also product information. Working time and place is okay as not like other shops. Finish work at 7pm. Start work at 10am. There is a praying place and pantry to eat. People are friendly and teach you if you ask them. Good komission if you are hardworking
    The challengesSome customer very difficult. But some are very good. Got scold by customers for no reason. Others okay. Have to learn fast because customer ask a lot of questions.
    5.0
    Staff marketing
    Aug 2020
    1 to 2 years in the role, former employee
    Good team work and environments
    The good thingsFriendly and a place for me to learn. Other staffs are willing to share and help. My manager is understanding when I had problem at home.
    The challengesIs IT world. Needs to know about IT product. If you don't like IT stuffs it is difficult because has to support year end sales.
    5.0
    Admin
    May 2020
    Less than 1 year in the role, former employee
    Good coaching and always show me how to do my work during my first month. . Some times a bit stress when need finish task fast and I don't know how.
    The good thingsDuring my probation, the manager and senior staff guide me and coach me. They always help me when i don't know.
    The challengesNeed to know about IT and computer. Have to learn fast.
    Ratings for PC Depot are shared as-is from employees in line with our community guidelines
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